Parallon
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Make more than a career, make an impact.

Parallon is one of the country’s largest premier revenue cycle partners, with more than 18,000 employees serving more than 4,300 hospitals and physician practices. Our track record of results is among the best in the industry. We service hospitals, physician practices and healthcare systems by bringing deep operational knowledge and tailored revenue cycle solutions.


Location Details

1100 Dr. Martin L. King Jr. Blvd Suite 1600, Nashville, TN 37203
Save Facility Unsave Facility

Honors and Recognitions

With a heritage in and an exclusive focus on healthcare, Parallon offers industry-leading experience, performance and service.

Get to Know Us

Eric Ward

President and CEO, Parallon

Parallon’s focus has always been and will always be, serving hospitals, serving patients – the first, the last, the right impression. We are able to achieve this by concentrating on the right people, in the right jobs, doing the right work, at the right time.

Eric Ward

President and CEO, Parallon

Parallon’s focus has always been and will always be, serving hospitals, serving patients – the first, the last, the right impression. We are able to achieve this by concentrating on the right people, in the right jobs, doing the right work, at the right time.

More Testimonials
Eric Ward

Eric Ward

Parallon - Serving the Community

Parallon has a rich history of caring for our community with active participation in locally focused community service. Through our colleagues’ generosity with their time, talents and resources, we’re working together to make our communities grow stronger.

Our most recent numbers across the Parallon enterprise for 2019 include:

• 8,537 volunteer hours

• $657,000 charitable giving

Parallon Specialty Areas

Accounts Receivable (AR) Core Services

Accounts Receivable (AR) Core Services are the functional areas common to every account in the revenue cycle, which includes: billing, collections, cash posting, document imaging, and customer service.

Collections

RCPS offers targeted solutions for early out and bad debt self pay follow up, Medicaid Eligibility, Third Party Liability, and Insurance Follow Up.

Compliance

Parallon offers a comprehensive, values-based Ethics and Compliance program, which is a vital part of how we conduct business. Parallon Compliance oversees and has responsibility for all revenue cycle compliance- related activities.

Credentialing

Credentialing handles the verification of a clinical practitioner’s education, licensure, and board certification to validate clinical competence. Parallon centralized credentialing services into three regional Credentialing Processing Centers, to ensure compliance with accrediting organization standards.

Education

Parallon’s training programs are created to enhance student competency through an integrated and measurable learning cycle.

Health Information Management (HIM)

Through our HIM Service Center, we are dedicated to maintaining integrity within all aspects of the medical record. Our HIM team is driven by high standards and continuous improvement through metrics.

Patient Access (PTAC)

Parallon’s Patient Access (PTAC) Function encompasses both pre-access and local hospital responsibilities including scheduling, pre-registration, financial clearance, and insurance authorization/verification.

Payment Compliance

Payment Compliance improves cash flow and the overall financial health of our stakeholders by identifying and resolving inappropriately underpaid claims and invalid denials.

Payroll

Parallon’s Payroll organization provides accurate, timely, and compliant checks to the customers we serve in an environment of strong internal controls.

Prebill Denial Unit (PDU)

The PDU strives to decrease final denials, resulting in faster net revenue increases and identifying overall denial reduction opportunities.

Revenue Integrity (RI)

Revenue Integrity (RI) is dedicated to providing outstanding customer service by supporting timely bill edit resolution, charge reviews, and education.

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