Non-Bedside Nursing Roles
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Unique nursing careers within HCA Healthcare.

Non-bedside nursing roles are highly sought-after positions within hospital settings and urgent care centers. Here at HCA Healthcare, we have both available at our organization and those are just two of the many options nurses have today. But did you know there are non-traditional careers in nursing too?

Other key non-bedside nursing opportunities at HCA Healthcare include contact centers, transfer centers, nurse navigators, clinical analysts and case management roles.

Access Response Center (ARC) Specialist

Behavioral Health Services is one of the fastest growing service lines within HCA Healthcare. Behavioral health issues permeate everyone's life with one in every four experiencing a diagnosable mental health or substance abuse disorder each year. The Access Response Center (ARC) is able to interact with patients using a telehealth system. We hire Assessment Specialitsts as well as RN Care Facilitators. Those in the specialist role will complete a clinical assessment for proper placement of patients. This role offers a great opportunity to make a difference in the lives of those with mental illness. 

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Case Management

At HCA Healthcare, registered nurse case managers help to assess, plan, implement, coordinate, monitor and evaluate the options and services required to meet the patient's health needs. In this key role, nurses will help make sure every patient receives the best possible care for the best possible outcome, and identify opportunities to improve patient care.

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Clinical Analysts and Clinical Specialists

The most challenging roles to fill are in Information Technology. The clinical analyst and clinical specialist roles are subject matter experts for the health record systems. It's a perfect role if you are a “techie” or good with learning and training others on a system. These positions don't have to be nurses, but they tend to be the best at it. Positions are available both at the facility and the division level. Upward mobility is available too!

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Clinical Resource Director / Supply Chain

As Clinical Value Analysis / Resource Director (CRD), you will be responsible for establishing and leading the supply expense agenda for the clinical resource management program for a hospital(s). You will be responsible for reviewing and optimizing the group purchasing organization’s contract portfolio and developing and executing product standardization with the value analysis committees. You will have a broad enterprise and segment influence and will need to build alliances with hospital leadership, physicians and supply chain to successfully execute their clinical supply expense plans.

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Contact Center Nurses

Registered nurses (RN) are available day and night to speak with patients by phone. Nurses at the centers come from clinical backgrounds ranging from emergency care to pediatrics, which is helpful, given the wide range of calls that come in. RNs at the contact centers also offer health and wellness information, and help callers find and set up appointments with physicians. What's more, the centers allow many nurses — and their vast knowledge — to keep providing patient care when they are no longer able to tackle 12-hour floor shifts. HCA Healthcare has call centers in Nashville, Fort Myers, Fla., Kansas City, San Antonio, Texas and Salt Lake City, Utah.

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Nurse Educator

The HCA Clinical Education Service Line (CESL) is part of our strategic nursing initiative to create an organizational structure (shared services) focused specifically on clinical education. The CESL will develop and deploy consistent world-class curriculum, content, and programs across HCA Healthcare's 200 acute care facilities nationwide. The strategy of our center shared services implementation focuses on our amazing clinical educators dedicating their time in high value-add, top of skill efforts with our clinicians. To aid in this effort, HCA Healthcare will leverage size and scale to share clinical education best practices across the enterprise and help make decisions that will positively impact our patient outcomes.

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Nurse Navigators

Nurse navigators serve as an advocate, interpreter, educator and counselor for patients. This nurse will act as a concierge of services for patients and their families, explaining technical terms and communicating with all members of the healthcare team on behalf of the patient. Navigators are with patients from diagnosis all the way through survivorship or end-of-life care.

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Transfer Center Nurses

Registered nurses field calls from other clinicians, gather clinical information for a transfer request and then facilitate the transfer by matching the patient's clinical needs to the facility with bed capacity and service capability. They will prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians and nurses. So, clinical knowledge is so important in the transfer center because time, speed and skill are critical to get the patient where he/she needs to go for care. HCA Healthcare transfer centers are located in 11 different locations across the country.

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