Laboratory Assistant in Pensacola, Florida, United States
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HCA Florida West Hospital

Laboratory Assistant

Pensacola, FL, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Laboratory   Job ID: 192022
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HCA Florida West Hospital is a 515 bed facility and proud to be the area's leading health care facility in quality outcomes performance. West Florida Healthcare is also the area's first Accredited Chest Pain Center and Breast Imaging Center of Excellence. West Florida Healthcare is also the first hospital in the state of Florida to have earned Atrial Fibrillation with Electrophysiology Services Accreditation. In addition, West Florida Healthcare is an Advanced Primary Stroke Center and offers specialized Emergency Department services tailored specifically to the needs of seniors as well as a Kids' ER dedicated to serving the emergency medical needs of children. The West Florida Healthcare campus includes the acute care hospital, the area's only comprehensive, CARF-accredited physical rehabilitation hospital, and a behavioral health facility. Affiliated with HCA, the nation's leading provider of healthcare, West Florida Healthcare meets the community's healthcare needs in major services such as cardiology, cardiovascular surgery, oncology, orthopedics, robotic-assisted surgery, critical care, neurology/neurosurgery, emergency care, urology, behavioral health, gastroenterology, obstetrics, pulmonary, and rehabilitative medicine.

Position Summary

The Laboratory Assistant performs specimen collection and processing, patient registration, laboratory waived testing and submission of specimens to referral laboratories. Collaborates with other members of the health care delivery team to deliver quality healthcare. 


Major Responsibilities

Note: The following is a list of the essential functions of the job.

Essential Functions


Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria

Demonstrates proficiency in venipunctures and/or fingersticks on pediatric, neonatal, adults and geriatric patients

Demonstrates proficiency in heelsticks on infants (as patient population requires

Utilizes supplies appropriately

Follows established procedures for patient identification and specimen collection based test orders

Completes appropriate specimen collection documentation

Educates patient and/or family regarding specimen collection procedures prior to obtaining specimen

Uses computer information system relative to job functions

Responsible for clerical duties (i.e., faxing, phones, pneumatic tube system, reports)

Demonstrates ability to deal with priorities first and plans for completion of duties

Reviews Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues; takes action as appropriate

Receives laboratory specimens into the laboratory information system

Performs registration and order entry procedures, as requested, with accuracy, and in a timely manner

Labels specimens and aliquots according to established protocols and according to testing ordered

Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria

Centrifuges and aliquots specimens appropriately, based on specimen type and tests ordered.

Prepares specimens to be ready for courier pick-up and includes special instructions as requested by physician orders

Discards laboratory specimens according to established schedule

Performs periodic preventive maintenance and quality assurance procedures as assigned

Collects chain-of-custody drug collections according to establish policy (as laboratory may require)

Keeps appropriate records/documentation relating to specimen problems and other problems encountered, takes corrective action as necessary to ensure validity and accuracy of testing

Cleans the area upon emergency spills of specimens

Assesses specimen requirements for waived testing and troubleshoots any specimen requirement and/or order entry issues.

Processes, sorts, and prepares specimens for testing in accordance with specimen requirements for tests ordered.

Assists with waived testing set-ups.

Communicates and troubleshoots any problem specimens in a timely manner.

Assesses specimen requirements for referral testing and troubleshoots any specimen requirement and/or referral testing specimen or order entry issues.

Processes, sorts, and prepares specimens for submission to referral laboratories for testing in accordance with specimen requirements for tests ordered.

Regularly monitors and reviews the status of referred testing to assure that results are received and made available to physicians within established turnaround times.

Reviews Outstanding Specimen Report (OSR) and pending referral testing issues; takes action as appropriate

Communicates and troubleshoots any problem specimens in a timely manner.

Performs laboratory and/or outpatient registration procedures into the information system.

Assures completeness and accuracy throughout the patient registration process

Follow-up with patient’s physician to request missing information or to clarify test orders appropriately and in a timely manner.

Demonstrates knowledge of the occurrence reporting system.  Uses system to report potential patient safety issues.

Promotes and displays a positive customer oriented demeanor to patients, visitors, staff, and physicians.

Actively seeks ways to control costs without compromising patient safety, quality of care, or the services delivered.

Uses Performance Improvement Plan to improve patient safety.

Other duties as assigned.


We are committed to providing our employees with the support they need. At West Florida Hospital, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

  • Student Loan Repayment
  • Tuition Reimbursement/Assistance Programs
  • Paid Personal Leave
  • 401k (100% annual match – 3% to 9% of pay based on years of service)
  • Identity Theft Protection discounts
  • Auto, Home, and Life Insurance options
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP)

Education & Experience

Vocational/Technical education


1 year of specimen collection in a clinical laboratory setting




Licenses & Certifications

Certified Phlebotomist



Knowledge, Skills, Abilities, Behaviors

Reads and writes English


Ability to listen, empathize, and respond to patient, family, internal and external partner needs and concerns     


Knowledge and ability to use Microsoft Office and Microsoft Outlook


Displays a positive attitude


Psychosocial skills


Teambuilding skills


Effective Time Management Skills


Exemplifies C.A.R.E.S. Standards of Behavior


Should not be color blind.




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Full-time • Days 7-10 Hrs/Wkdays Only

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California).

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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