Case Manager Assistant in Dallas, Texas, United States
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Medical City Dallas

Case Manager Assistant

Dallas, TX, United States
Full-time • Days (rotating weekends)
Admitting Registration Clerical and Scheduling   Job ID: 01505-167098
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Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time


Do you have the career opportunities you want in your current role? Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.

Seeking a Case Manager Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, student loan repayment, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.

The Case Manager Assistant duties include but are not limited to:

  • Make phone calls to post-acute care providers (PAC providers) and insurance companies
  • Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
  • Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.
  • Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
  • Assist with discharge planning activities such as sending referrals, coordinating transportation assistance for patients leaving the hospital, assisting with preparing paperwork and copying, filing, faxing when the need arises
  • Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
  • Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
  • Maintains knowledge of and actively develops relationships with PAC providers
  • Perform other duties as assigned by supervisor

Qualifications

Education/Experience

  • High School diploma or equivalent.
  • Must be comfortable working in a hospital environment with at least 2 years’ experience working in a customer service environment
  • Word, Excel, will be using multiple computer programs; excellent customer service skills

Knowledge, Skills, and Abilities

  • Expertise in Word and Excel software programs
  • Strong (departmental and interdepartmental) customer service skills
  • Past experience in discharge planning and case management a plus

Founded in 1974, Medical City Dallas is recognized for its state-of-the-art medical facilities and commitment to excellence in patient care. Offering nearly 100 specialties, we are conveniently located in the heart of North Dallas at Forest Lane and Central Expressway (US 75), just 15 minutes from downtown Dallas and a short drive from North Dallas suburbs.

Medical City offers a full-service adult and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. We operate as an 876-bed tertiary care center. Our staff is passionate about their work and committed to providing excellent patient care. This has allowed Medical City to become a place where healing, compassion, humanity and simple kindness are celebrated daily. You can play a key part in our continued success. We hope from the moment you walk through our doors, you will notice the Medical City difference!

If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. We are actively interviewing so apply today!

HCA is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Details

Full-time • Days (rotating weekends)

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role requires you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) to meet CMS requirements, or to have applied for a medical or religious exemption (including booster for California).

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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