HIM Clerk IV PRN in San Jose, California, United States
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Good Samaritan Hospital


San Jose, CA, United States
PRN/Per Diem • PRN
Admitting Registration Clerical and Scheduling   Job ID: 03360-29115
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Good Samaritan Hospital is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the Mission Oaks campus in Los Gatos, California. Recognized nationally for quality and safety and has been voted a “Family Favorite” hospital for more than ten years. It is one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times. Good Samaritan is a leader in neurosciences, high-risk obstetrics, advanced cardiology and innovative surgery techniques, and is a Joint Commission-certified Comprehensive Stroke Center and an accredited Chest Pain Center. 

Our Health Information Management teams are a committed, caring group of colleagues. We have a passion for creating positive patient interactions. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! 

POSITION SUMMARY:  Processes requests for patient information in response to subpoena or proper written authorization.  Performs secondary analysis on patient records after completion and notifies physicians of remaining deficiencies and performs physician suspension and notification process in accordance with Medical Staff policies and department procedures. Conducts self and communicates with staff, physicians, other departments, and the public, in such a way that promotes positive morale, professional, and a knowledgeable image of the department.

Under general supervision:

  1. Processes requests for patient information in response to subpoenas or proper written authorizations, in accordance with hospital policy and legal requirements. 
  1. Maintains locked files as appropriate
  2. Monitors workflow and makes recommendations about more effective procedures.
  3. May consult with other hospital departments regarding release of patient identifiable information.
  4. May appear as Custodian of Records for testimony in court proceedings.
  5. Communicates as appropriate with attorneys and other copy services regarding requests and subpoenas.
  6. Answer telephones and acts as department receptionist as needed.
  7. Orients and trains new staff.
  8. Conducts secondary analysis after physician completion and notifies physicians of remaining deficiencies.
  9. Completes weekly notification and processing of the records deficiency system to assure compliance with Medical Staff Rules and Regulations
  10. Assists physicians with questions concerning completion of records and suspension process, researches and resolves questions relating to missing documentation.
  11. Notifies physicians of record deficiencies.
  12. Monitors fax logs for completion and contacts physicians if necessary.
  13. Performs a section and outguide audit on a monthly basis ensuring only appropriate documents and records are being maintained in the incomplete file.
  14. Greets and assists callers, visitors, physicians, and other staff promptly professionally and courteously.


Minimum knowledge, skills and abilities required:

  1. One semester or equivalent experience in use of computers and one college level semester of medical terminology required.
  2. Position requires high visibility with Medical Staff and with customers such as patients and attorneys and necessitates maintenance of cordial, professional style of communication.
  3. Mental application involving variations in procedure and frequent interruptions.  Some exacting concentration required. 
  4. Works with productivity expectations and deadlines to meet departmental goals.
  5. This position consists of primarily, sitting, with some walking, reaching, light lifting and sufficient manual dexterity to file/retrieve records and operate office machines and computers. 
  6. Good vision is required to read reports and records and operate office machines safely.
  7. Uses typical office equipment including computers, printers, copiers, fax machines, telephones and dictation equipment. 

Minimum Experience:

  1. Minimum 2 years experience in acute hospital Health Information Management or medical experience in other healthcare organization.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment.  We would love to talk to you about this fantastic opportunity. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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PRN/Per Diem • PRN

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role requires you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) to meet CMS requirements, or to have applied for a medical or religious exemption (including booster for California).

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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