Assistant Director Patient Access in Las Vegas, Nevada, United States
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Sunrise Hospital

Assistant Director Patient Access

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Description

SHIFT: No Weekends
SCHEDULE: Full-time
Salary Estimate: $68140.80 - $95388.80 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you a service-oriented, patient-focused healthcare leader? Do you enjoy working in a fast-paced, first-class care facility? Take your career to the next level as an Assistant Director of Patient Access at Sunrise Hospital and Medical Center!

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401(k), PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. In addition to base salary, this position is also eligible for an annual incentive. Incentive measures may include HCA financial performance, line of business financial performance, quality, operational indicators or performance goals.  Sign-on bonus and relocation assistance available. 

Now celebrating more than 55 years in the community, Sunrise Hospital & Medical Center provides the most comprehensive, quality healthcare in Southern Nevada. As Las Vegas' largest acute care facility with 701 beds, Sunrise provides sophisticated inpatient and outpatient services to the community.

As the Assistant Director of Patient Access, you will lead the department in delivering superior care to every patient on every visit. You will assist the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

What you will do in this role:

  • Provide a clear understanding to all PTAC staff of what the monthly metric goals are and how the department directly impacts these metrics and share with them what they can do to help improve the statistics/metrics.

  • Handle all escalated patient and physician concerns to fullest Patient/Physician satisfaction possible

  • Work with leaders in non-PTAC departments to ensure that any new co-workers hired in areas with registration responsibilities have the opportunity to attend the Patient Access training

  • Inform the Patient Access Director of any significant issues in the Patient Access area (i.e. preregistration delays, pre-authorization back logs, increased time to register patients, etc.)

  • Ensure quality review measurements are in place

  • Inform all PTAC and other departments in a timely manner of any Registration process or workflow changes within the HIS system, etc.

  • Determine trends in operational performance and identify process improvement opportunities including but not limited to up-front collections, reduction in insurance unbilled and reduced percentage of error

Qualifications

  • Bachelor’s degree required. 

  • Minimum 3 years of relevant experience with at least 2 of these years in a healthcare management role.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

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