Collection Specialist in St Louis, Missouri, United States
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Parallon

Collection Specialist

St Louis, MO, United States
Full-time • Work From Home
Admitting Registration Clerical and Scheduling   Job ID: 26618-208774
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Description

SHIFT: Work From Home
SCHEDULE: Full-time


Monday- Friday 8:30a-4:30pm, no weekends

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

 

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:


• Student Loan Forgiveness Program

• Tuition Assistance Program
• Moving, mortgage, and real estate assistance
• 100% matching 401k based on years of service
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

 

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our Collections team. Join us in our efforts to better our community!

As a Collector, you will be responsible for performing account follow-up and resolution of insurance and patient receivables.

In this role you will:

  • Referring calls/accounts to appropriate parties based on customer inquiries.
  • Identify problem accounts and escalate as appropriate.
  • Update the patient account record to identify actions taken on the account.
  • Work with patient’s attorney to secure payment on outstanding account balances.
  • Maintain minimum production standards.
  • Perform research and correspondence functions to assist with responses to attorney inquiries
  • Achieve passing quality review scores per unit requirements.
  • Produce acceptable unit collection volumes.
  • Work within company attendance guidelines.
  • Provide excellent customer service.
  • Work with other team members and management in a professional manner.
  • Practice and adhere to the Parallon “Code of Conduct" philosophy and “Mission and Values Statement".
  • Attend Privacy and Security Training a required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.
  • Adheres to and supports organizational IT&S standards, policies, and procedures.
  • Adheres to Code of Conduct.
  • Performs other duties as assigned.

Qualifications

  • High school diploma or GED preferred.

  • Minimum of 1 year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.  

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
 

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Details

Parallon
Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) to meet CMS requirements, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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Additional Job Applicant Resources

For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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