Manager Strategic Workflow Optimization  in Nashville, Tennessee, United States
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Manager Strategic Workflow Optimization

Strategic Resource Team
Nashville, TN, United States
Full-time • Work From Home
Directors and Managers   Job ID: 27789-207762
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SHIFT: Work From Home
SCHEDULE: Full-time

*This position is UI Path Developer/automation development, does not manage people or teams


Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team. 

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change! 

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity!      

The Manager - Strategic Workflow Optimization will be a key player in identifying and executing initiatives that result in increased operational efficiencies.  From conceptualizing and drafting the initial business case to execution using various methods. This  Manager will be collaborating with stakeholders while improving revenue cycle workflow.  The Manager will drive collaboration and consensus within the business to ensure that the end product attains high levels of adoption and acceptance.  The Manager must have a quantitative mindset and able to develop metrics demonstrating improved workflow from an end-to-end perspective.

What will you do in this role: 

  • Shadows and learns various revenue cycle job functions in order to determine potential workflow enhancements
  • Develops, coordinates and follows through on team ideas and solutions
  • Conduct design study processes; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
  • Writes business cases regarding idea proposals
  • Assist with educational materials to communicate changes
  • Maps out current state and future state using software such as Visio
  • Maps out changes to workflow using products such as UI Path
  • Serves as liaison between Site Lead, SMEs and SSC team members
  • Practices and adheres to the HCA “Code of Conduct” and “Mission and Values Statements”
  • Other duties as assigned



  • Bachelor’s degree in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study (may be substituted with relevant experience)
  • 2-3 years relevant work experience required, preferably with Parallon
  • Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
  • Six Sigma experience preferred
  • Experience within healthcare operations preferred


Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities. 

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care! 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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Directors and Managers
Strategic Resource Team
Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) to meet CMS requirements, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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