Sr Manager Strategic Workflow Optimization  in Nashville, Tennessee, United States
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Sr Manager Strategic Workflow Optimization

Strategic Resource Team
Nashville, TN, United States
Full-time • Work From Home
Directors and Managers   Job ID: 27789-207739
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SHIFT: Work From Home
SCHEDULE: Full-time

*This position is UI Path Developer/automation development, does not manage people or teams


Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive?  We offer you an excellent total compensation package, including competitive salary, comprehensive benefit package and growth opportunities. Your benefits include 401k match, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, student loan repayment, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.

Senior Manager - Strategic Workflow Optimization 

The Senior Manager - Strategic Workflow Analytics will be a key player in identifying and executing initiatives that result in increased operational efficiencies.  From conceptualizing and drafting the initial business case to execution using various methods. This Senior Manager will be collaborating with stakeholders while improving revenue cycle workflow.  The Senior Manager will drive collaboration and consensus within the business to ensure that the end product attains high levels of adoption and acceptance.  The Senior Manager must have a quantitative mindset and able to develop metrics demonstrating improved workflow from an end-to-end perspective.


DUTIES include but are not limited to


  • Shadows and learns various revenue cycle job functions in order to determine potential workflow enhancements
  • Develops, coordinates and follows through on team ideas and solutions
  • Conduct design study processes; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
  • Writes business cases regarding idea proposals; understanding and including technology, software and labor costs. 
  • Assist with educational materials to communicate changes
  • Maps out current state and future state using software such as Visio
  • Maps out changes to workflow using products such as UI Path; develops automation yourself using RPA tools; interfaces and collborates with technology teams and leadership teams or larger scale efforts
  • Serves as liaison between Site Lead, SMEs and SSC team members
  • Quantitative Skillset
  • Provide business process reengineering (BPR) support process improvement engagements with the SSC's
  • Lean Continuous Process Improvement and design initiatives aimed at: improving the customer experience, reducing errors, reducing expenses, increasing revenues and creating capacity. Ability to measure and tracl ROI and build cost savings models based on key metrics
  • Adaptability: maintaining effectiveness when experiencing major changes in work tasks or the work environment
  • Communication: communicates clearly, proactively and concisely with all key stakeholders
  • Data Technology: user knowledge of computer science principls, software development lifecycle and monitoring and audit to design and develop automatiion according to company standards. Leveraging data, database and data analytics tools such as SQL, Essbase, Tableau and Power BI) to evaluate business cases, track metrics and KPI, and demonstrate process and efficienct improvements. 




  • Bachelor’s degree preferred in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study
  • Minimum of 5+ years relevant work experience required, preferably with Parallon
  • Minimum 3 years of experience working with data and technology
  • Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
  • Proficiency in RPA tools, database and datamodeling preferred. UIPath certification preferred
  • Lean Six Sigma Green-Belt certification or equivalent experience preferred
  • Experience within healthcare operations preferred


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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Directors and Managers
Strategic Resource Team
Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) to meet CMS requirements, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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