EHR Support Analyst II OR

Description

Introduction

Do you have the career opportunities as an EHR Support Analyst II OR you want with your current employer? We have an exciting opportunity for you to join John Randolph Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

We are committed to providing our employees with the support they need. At John Randolph Medical Center, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Life Insurance and Flexible Spending
• Paid Time Off (PTO) and Personal Leave
• 401K (100% annual match - 3% to 9% of pay based on years of service)
• Academic Assistance and Reimbursements for Tuition and Student Loans
• Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
• Home, Auto, and Pet Insurance
• Employee Stock Purchase Program (ESPP)
• Short Term & Long Term Disability coverage
• Adoption Assistance
• Legal Benefits and lots more!

Learn more about Employee Benefits

Our teams are a committed, caring group of colleagues. Do you want to work as an EHR Support Analyst II OR where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

SUMMARY OF DUTIES

The EHR Support Analyst II serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. 

GENERAL RESPONSIBILITIES:

• Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. • Lead and facilitate the facility's core clinical systems team on clinical IT activities • You will work with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facility • Facilitate and manage maintenance of facility-specific dictionaries • Provide input to customize base division policies and procedures, training, and best practices for use within the facility • Developing training materials and deliver hands-on training as needed. • You will work with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications. • Coordinating facility clinical application reporting requests, assists with defining report requirements, and validates reporting results. • Performing quality audits and tracks metrics related to clinical application use • Participating in meetings as a member of facility clinical leadership • Promoting system security and patient confidentiality and helps ensure compliance • Coordinating the execution and use of tools for audits • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership 

KNOWLEDGE, SKILLS & ABILITIES: 

• Understanding of clinical operations and processes • Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR • Demonstrated ability to establish and build strong relationships across a broad range of personality types • Excellent leadership and teaching abilities • Understanding of reporting tools functionality and capabilities • Must be able to drive to assigned sites to complete work 

EDUCATION: 

Bachelor's degree preferred 

EXPERIENCE: 

Minimum of three years of experience in clinical application support or related clinical work experience 

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our EHR Support Analyst II OR opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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