SHIFT: Days (rotating weekends)
Case Management Assistant
Case Management Department
Full Time, Day Shift, 1.0 FTE
Aventura Hospital and Medical Center
Aventura Hospital and Medical Center, a facility of HCA Healthcare’s East Florida Division, is a fully accredited 407-bed acute care medical surgery hospital providing award-winning procedures. Leveraging the latest technologies and treatment protocols, Aventura meets both the elective and emergency healthcare needs of its neighboring communities and international visitors. Aventura Hospital and Medical Center is designated a Level II Trauma Center by the Florida Department of Health and is certified as a Thrombectomy-Capable Stroke Center by the Joint Commission. Aventura’s Comprehensive Community Cancer Program is accredited by the American College of Surgeons Commission on Cancer and they are an American College of Radiology accredited Breast Imaging Center of Excellence.
Ideally located in luxurious South Florida, Aventura Hospital and Medical Center is home to a community rich in diversity and infused with world class culture. A prime location - nestled between Miami and Ft. Lauderdale - means you will be surrounded by the very best South Florida has to offer!
We are committed to providing our employees with the support they need. At Aventura Hospital & Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
Student Loan Repayment*
Tuition Reimbursement/Assistance Programs*
Paid Personal Leave
401k (100% annual match – 3% to 9% of pay based on years of service)
Identity Theft Protection discounts
Auto, Home, and Life Insurance options
Employee Stock Purchase Program (ESPP)*
*If applicable, please refer to the CBA or the local HR office to confirm if this benefit applies to your position.
The CM Assistant under the direction and supervision of the Director of Case Management is responsible for providing the following processes: distribution and documentation for the following: Important Message from MCR, Observation pamphlets, Medicare Waiver Transport Letter, Patient Choice Letters, Bookings of discharged patients to alternate levels of care such as: SNF, Rehab & LTAC. Electronically faxing all pertinent information via MIDAS, to KEPRO for all Medicare appeals. This individual will be assigned to multiple units. The CM Assistant may also become responsible for additional clerical responsibilities as the Director identifies them.
- Greets visitors and directs visitors appropriately, maintains communication flow.
- Able to perform designated daily activities with little or no supervision.
- Performs specific audits as requested by Director of Case Management.
- Demonstrates support for change within the Case Management department.
- Demonstrate excellent verbal and communication skills with CM team, patients and families/guardians.
- Distribute, document and run Midas audits for compliance daily on the following items: Important Message from Medicare, Medicare Transportation Waiver, Observation Pamphlet, documents for appeal in Midas, bookings for patients discharged to: SNFs, Rehabs and LTACs, assist with signing of Patient Choice Letters.
- Utilizes MIDAS for Case Management processes.
- Follows through with assignments and informs supervisor if unable to complete task(s).
High School Diploma required
Able to effectively communicate in English, both verbally and in writing.
Excellent computer skills
Ability to accept change readily.
Ability to effectively communicate
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