HR Shared Services Coordinator in Nashville, Tennessee, United States
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HR Shared Services Coordinator

Work from Home
Nashville, TN, United States
Full-time • Work From Home
HR and Payroll   Job ID: 58514
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Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a HR Shared Services Coordinator today with HCA.


We are committed to providing our employees with the support they need. At HCA, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Come join our team as a HR Shared Services Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As a HR Shared Service Coordinator you are a member of the HR Service Center team, responsible for providing resolution on associate inquiries that are beyond the routine level of complexity. You will research the issue and take appropriate action to resolve or further escalate the issue to resolution. You will be specialized in supporting HR functional transactional work and will have an in-depth understanding of established policies and programs within HR. Your goal will be to ensure HR service delivery is consistently high-quality, and will collaborate with Centers of Excellence (COEs), external Tier II (Payroll and HRIS) and Third Party providers.

What you will do in this role:

  • You will understand the Onboarding life cycle of HCA Hires in order to knowledgeably answer questions and process escalations from HRBPs, Managers, Recruiters, Tier I WFA Reps, and Partnering Service Groups
  • Complete mass salary upload changes provided by Compensation COE for all of HCA
  • You will review job requirements and confirm new hire actions for all HCA new hires, rehires and transfers
  • Assist managerial staff with employee actions when needed (terminations, payroll adjustments, internal transfers and status changes)
  • Issue one-time payments per request of Local HR and/or manager ensuring proper documentation and agreements are on file

What you should have for this role:

  • Bachelor’s degree
  • Minimum of 1 year experience is required
  • HR service center Experience is preferred
  • Significant and direct experience in a customer service center environment may be considered in lieu of college degree requirement

Human Resources Group empowers our people to grow and give purpose to the HCA Healthcare culture. We deliver our Human Resource model in three sectors: HR Business Partners, HR Shared Operations and HR Centers of Excellence. HR Business Partner teams are critical to the success of our HR delivery model. We drive performance to achieve successful results to better care for our patients, communities and each other.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our HR Shared Services Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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HR and Payroll
Work from Home
Full-time • Work From Home

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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