Credentialing Team Lead in Nashville, Tennessee, United States
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Credentialing Team Lead

Nashville, TN, United States
Full-time • Work From Home
Job ID: 25402-203634
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SHIFT: Work From Home
SCHEDULE: Full-time

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.


At HCA Healthcare, you have options. You can enroll in health coverage plans such as medical, vision and dental. We also have Employee Stock Purchase Plan (ESPP), 401k with match, PTO, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement.


HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Credentialing Team Lead to help us reach our goals. Unlock your potential here!


As a Credentialing Team Lead, you will assist the Credentialing Manager with the training and supervision of the Credentialing Processing Center (CPC). The Credentialing Team Lead will work closely with personnel to deliver quality work and seek direction on issues resolution. Serving in this capacity, this individual must demonstrate strong commitment to stakeholder relationships by taking ownership of issues and facilitation effective outcomes in a timely manner.


What you will do in this role:


  • Provide introductory and ongoing training and education to staff to ensure that policies and procedures are followed

  • Meet with the Manager regularly to effectively communicate and resolve issues, set and prioritize goals, and improve processes

  • Assist with staff communication, providing updates, resolving issues, setting goals, and maintaining standards

  • Handle difficult customer follow up problems

  • Retrieve and review performance reports

  • Assures that all provider credentialing is timely and accurate for all customers

  • Maintain established departmental policies and procedures, objectives, and customer service policies

  • Assist Manager with development and implementation of CPC project action plans

  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”



  • Associate degree or an equivalent combination of education and experience required. Bachelor Degree preferred.



  • At least 1 year of related experience required

  • Prior supervisory experience preferred.



    Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100.


    We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) by February 28, 2022, or to have applied for a medical or religious exemption. (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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