Assistant Director Patient Access in Salt Lake City, Utah, United States
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St. Mark's Hospital

Assistant Director Patient Access

New
Salt Lake City, UT, United States
Full-time • No Weekends
Directors and Managers   Job ID: 08942-203550
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Description

SHIFT: No Weekends
SCHEDULE: Full-time


Are you a service-oriented, patient-focused healthcare leader? Do you enjoy working in a fast-paced, first-class care facility? Take your career to the next level as an Assistant Director of Patient Access at St. Mark's Hospital!

 

As a cornerstone of our thriving community in Salt Lake County, St. Mark's Hospital, a 317-bed facility, offers invaluable expertise gained from delivering exceptional patient care since 1872. Our hospital is dedicated to providing high-quality healthcare. We meet that standard through changes in upgrading technology and advanced procedures. While these changes may be constant, our tradition of caring and healing will never fade.

 

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401(k), PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. In addition to base salary, this position is also eligible for an annual incentive. Incentive measures may include HCA financial performance, line of business financial performance, quality, operational indicators or performance goals.

  

As the Assistant Director of Patient Access, you will lead the department in delivering superior care to every patient on every visit. You will assist the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

 

What you will do in this role:

  • Provide a clear understanding to all PTAC staff of what the monthly metric goals are and how the department directly impacts these metrics and share with them what they can do to help improve the statistics/metrics.
  • Handle all escalated patient and physician concerns to fullest Patient/Physician satisfaction possible
  • Work with leaders in non-PTAC departments to ensure that any new co-workers hired in areas with registration responsibilities have the opportunity to attend the Patient Access training
  • Inform the Patient Access Director of any significant issues in the Patient Access area (i.e. preregistration delays, pre-authorization back logs, increased time to register patients, etc.)
  • Ensure quality review measurements are in place
  • Inform all PTAC and other departments in a timely manner of any Registration process or workflow changes within the HIS system, etc.
  • Determines trends in operational performance and identifies process improvement opportunities including but not limited to up-front collections, reduction in insurance unbilled and reduced percentage of error

Qualifications

  • Bachelor’s degree required; however, the requirement can be waived if currently enrolled in a Bachelor's degere program. 
  • Minimum 3 years of relevant experience with at least 2 of these years in a healthcare management role.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Details

Directors and Managers
Full-time • No Weekends

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