Collections Representative in Nashville, Tennessee, United States
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Collections Representative

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Work from Home
Nashville, TN, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Admitting Registration Clerical and Scheduling   Job ID: 51503
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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Collections Representative today with HCA Healthcare.

Benefits

We are committed to providing our employees with the support they need. At HCA Healthcare, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Come join our team as a(an) Collections Representative. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As the Collections Representative, you will contribute to the company’s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.

What you will do in this role:

You will perform follow up activities on accounts to ensure prompt payment

You will identify coding or billing errors from EOBs and work to correct them

You will monitor insurance claims and contact insurance companies to resolve claims

You will update the patient account record to identify actions taken

You will assign bad debt accounts to the collection agency

You will act as a liaison and administer contracts in collection of third party accounts (Medicare and Medicaid)

You will complete account reconciliation of accounts turned over to outside agencies

You will negotiate payment plans on self-pay accounts

You are responsible for maintaining accounts receivable and creating a reduction in bad debt

Remote work optional

Qualifications you will need:

Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred

Knowledge of managed care payers and medical terminology is preferred

Ambulatory Services Divisionis a growth-oriented business sector of HCA Healthcare. We encompass 140+ surgery centers across 16 states with 3,200 physician partners.  We perform outpatient surgery cases in our single and multispecialty centers across HCA Healthcare. We are in more than 13 divisions.  The size of our surgery centers creates a culture where everyone knows one another. We have a shared focus on providing the best possible experience for those that we serve.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Collections Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Details

Work from Home
Full-time • Days 7-10 Hrs/Wkdays Only

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

Learn more about HCA Healthcare chevron_right

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