Paramedic Supervisor Ambulance in Rochester, New Hampshire, United States
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Paramedic Supervisor Ambulance

Frisbie Ambulance
Rochester, NH, United States
Full-time • Mixed (rotating weekends)
Nursing Support   Job ID: 27722-13192
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SHIFT: Mixed (rotating weekends)
SCHEDULE: Full-time

Frisbie Memorial Hospital is a 112-bed acute care facility that is unique in today’s healthcare environment. Frisbie is about our people, our technology and the trust of our patients. We use the latest technology to help our dedicated staff find solutions that benefit our patients. Technology that promotes faster healing, better health, higher quality of life and in-turn, career satisfaction. Frisbie Memorial Hospital’s ability to excel at caring for the community depends on its people. That’s why we invest in our workforce and reward employees for exceptional performance — and why we offer a comprehensive and highly competitive benefits package.


HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 

 Position:         Paramedic Supervisor

Position Objective:

The Paramedic Supervisor has responsibility and accountability for the management of the ambulance service and assigned personnel. The Paramedic Supervisor works closely with the Director of Emergency Preparedness, ED Medical Director, the ED physician group, the Director of Emergency Preparedness and the ED Clinical Nurse Leaders.


Essential Position Functions : Management of Clinical Practice

Assumes responsibility for the development of personnel to meet patient care goals in a changing health care environment.

Participates in the development of and supports the implementation of Nursing/EMS philosophy, standards of care, risk management and patient and staff education.

Oversees operation of ambulance service including maintenance of vehicles, equipment, scheduling, licensure of personnel, documentation of events and training and other areas identified by the Director of EP.

Financial Management/Marketing

Assists in the development and evaluation of operational and capital budgets which supports the goals of the hospital and assigned cost center(s).

Conducts performance appraisals within established timeframes and policy. Counsels employees appropriately and documents counseling sessions.

Plans and collaborates with the Director of EMS to maintain appropriate staffing.

Brings closure to issues/suggestions raised by patients or other disciplines to improve patient care. Leadership

Provides leadership to ensure that the standards and policies of the Hospital are translated into action on the nursing unit and field operations.

Establishes positive relationships with patient’s families, hospital departments, medical staff and the community. Assumes responsibility for the achievement of the EMS/ Nursing unit goals and actively participates with staff in the achievement of department goals which promote the Hospital’s mission.

Conducts and records regular staff and leadership meetings.

Acts as a role model by using positive and professional interpersonal skills. Professional Development

Assumes responsibility for professional growth and development.

Maintains professional growth and development through conference attendance, professional affiliations or journals to stay abreast of current trends in field of expertise.

Develops and strives to achieve annual and professional goals. Maintains ability to function as a clinical resource on unit.

Organizational Expectations

Maintains established hospital and departmental policies and procedures, objectives, and standards.

Meets annual competency and retraining requirements. Ensures staff meet annual competency and retraining requirements.

Assists in the development of an education plan that enables staff to meet re-certification requirements as outlined by the National Registry of EMTs and State of NH EMS.

Assists in monitoring and facilitating the unit based QA & I Program. Incorporates principles of CQI to improve patient outcomes, staff empowerment and lower operating costs.

Evaluates, investigates and initiates a plan of action related to patient complaints and incident reports. Human Dignity Expectations

Treats all persons with respect and compassion and values individual differences.

Listens and responds with empathy. Treats individuals as persons deserving of compassion.

Maintains confidence and self-esteem of others by focusing on the issue, not on the individual. Gives constructive criticism to coworkers in private; receives criticism with an open mind.


Customer Service Expectations


Takes ownership of any problem or complaint that comes to the employee's attention, listens without interrupting, takes appropriate action to remedy the problem or obtains assistance from the person who can; offers appropriate explanation, not excuses.

Demonstrates a readiness to serve all customers; identifies customer's expectations and finds ways to exceed those expectations.

Maintains harmonious working relationships with everyone within the organization.

Assures that standards of care are patient-focused and directed toward a patient population that has common needs, problems or nursing diagnoses.

Assures that allocation of other financial resources support quality improvement consistent with the hospital’s strategic plan and goals.

Provides leadership in the development and enhancement of strong communication channels among nursing, medical staff, administration and professional/technical/support departments to create a balanced, integrated environment that fosters the collaborations required for efficiency and outcome orientation.

Contributes to development of new programs and services that are responsive to changes in the health care environment.

Assures that allocation of financial and other resources supports continuous improvement and innovation in patient care consistent with the hospital’s strategic plan and goals of re-engineering.

Provides significant contributions to the development and retention of competent and motivated staff in a culture which promotes growth opportunities through the achievement of hospital goals.


Position Qualifications:

  • Nationally Registered Paramedic from an accredited school. Bachelor’s Degree preferred or a combination of education and experience.
  • EMS clinical certifications required on hire.
  • Three – five years of clinical experience in Emergency Medical Services.
  • Prior Emergency Medical Services management experience preferred. 
  • A Department of Motor Vehicle Driving History Release must be submitted prior to employment and annually must be in and remain in compliance with Frisbie’s Driver/Fleet Safety Policy.
  • Tuition Reimbursement Program (up to $5,250/calendar year)
  • Student Loan Repayment Program (up to $100/month)
  • HCA will pay for certifications and/or renewals once employed 



At HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment program.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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Nursing Support
Frisbie Ambulance
Full-time • Mixed (rotating weekends)

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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