Patient Support Representative in Houston, Texas, United States
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Parallon

Patient Support Representative

Houston, TX, United States
Full-time • Days (rotating weekends)
Admitting Registration Clerical and Scheduling   Job ID: 26573-201380
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Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time


 

Do you have exceptional customer service and the ability to plan organize and exercise sound judgment?  Do you have demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly?

 
 

 

Now is the time to join our team of motivated and nurturing individuals conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and co-payments.  The ideal Patient Support Representative serves as a liaison between the patient, hospital, and governmental agencies; and is actively involved in all areas of case management.  You should also share a passion for our purpose, "To serve and enable those who care for and improve human life in their community."

 

Does this sound like you?  If so, APPLY TODAY.  See what makes us a fabulous place to work!    

 

 

Parallon is now seeking a Patient Support Representative

 

You can also Like us on Facebookhttps://www.facebook.com/ParallonRCSJobs.

 

WHAT WE CAN OFFER YOU:

  • We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us.
  • Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off, medical, dental, vision, flex spending, life, disability, tuition reimbursement, student loan repayment, employee discount program, and employee stock purchase program.

 

WHAT YOU WILL DO:

  • Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity application.
  • Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
  • Obtain legally relevant medical evidence, physician statements and all other documentation required for eligibility determination.
  • Complete and file applications. Initiate and maintain proper follow-up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation.
  • Ensure all insurance, demographic and eligibility information is obtained and entered into the system accurately. Document progress notes to the patient's file and the hospital computer system.
  • Participates in ongoing, comprehensive training programs as required.
  • Follows policies and procedures to contribute to the efficiency of the office. Covers and assists with other office functions as requested.
  • All other duties as assigned

 

ABOUT US

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. 

Qualifications

EXPERIENCE AND EDUCATION NEEDED:

  • High School Diploma or GED or related experience in lieu. College degree preferred.

  • Preferred three years of hospital/medical business office experience with insurance procedures and patient interaction
  • Understanding of patient confidentiality to protect the patient and the clinic/corporation. 
  • Ability to collect, synthesize and research complex or diverse information

ABOUT US

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

 

We are an equal opportunity employer and we value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability

status.

 

#ParallonBCOM

 

 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Details

Parallon
Full-time • Days (rotating weekends)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact;
HCAhrAnswers at 1-844-422-5627 option 1.

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