Receptionist in Nashville, Tennessee, United States
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Sarah Cannon Network

Receptionist

Nashville, TN, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Admitting Registration Clerical and Scheduling   Job ID: 46925
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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Receptionist with Sarah Cannon you can be a part of an organization that is devoted to giving back!

Benefits

We are committed to providing our employees with the support they need. At Sarah Cannon, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K(100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Sarah Cannon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Receptionist to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Under the direction of the Office Manager, the Receptionist plays a key role as Sarah Cannon’s front desk ambassador, displaying a positive, energetic attitude and work ethic. The Receptionist is responsible for providing excellent customer service to all members of the company, external clients, vendors, monitors, and other visitors. Additionally, the position will be responsible for various administrative activities as they relate to daily operational business needs.

Duties include but are not limited to:

  • Welcomes visitors, in person or on the telephone, by answering promptly, courteously, and professionally, and directs all inquiries to appropriate team members
  • Delivers excellent customer service at all times
  • Adheres to and promotes the brand, Mission, and Culture of Sarah Cannon
  • Upholds a professional demeanor and appearance

Reception:

  • Maintains badge process for vendor/visitor/monitor
  • Works closely with Security and Health & Safety on escalating issues, conducting badge audits, and ensuring all related policies and procedures are followed
  • Assists regulatory department with checking monitors in and out; follows the protocols set by Regulatory and Sarah Cannon Health and Safety
  • Coordinates volunteers for front desk coverage; trains front desk volunteers as needed
  • Organizes and keeps front desk/reception are neat and presentable at all times

Telephone Operator:

  • Operates multi-line telephone system for calls and resolves calls quickly and accurately
  • Understands askSarah Hotline; partners with askSarah team for patient-related calls as appropriate
  • Becomes familiar with departments and positions quickly to be able to transfer or escalate inquiries

Office Assistant:

  • Manages supplies for the catering closet, reception desk, coffee stations, copy rooms and reception fridge; maintains inventory and places orders to replenish stock as needed. 
  • Light budgeting required
  • Manages and distributes birthday cards on behalf of the company; maintains and updates birthday calendar 
  • Works with Training and Education department to successfully manage colleague training requirements as needed
  • Creates content and design of weekly Administrative Community newsletter
  • Connects with Facilities when colleagues escalate maintenance issues
  • Works cooperatively with all other departments and colleagues; collaborates and operates closely with administrative team
  • Follows tasks through to completion and escalates unresolved issues to manager
  • Provides proactive and creative recommendations to enhance the efficiency and quality of work
  • Performs other duties as assigned

    For this role, you must have:

  • Knowledge of office management practices
  • Knowledge of secretarial procedures
  • Knowledge of grammar, spelling, and punctuation to type from draft copy
  • Associate Degree is required
  • One year of secretarial experience or equivalent experience required
  • Bachelors Degree and 3+ years experience preferred


    Sarah Cannonis the Cancer Institute of HCA Healthcare.We offerintegrated cancer serviceswith easy access to cutting-edge therapies for communities across the United States and United Kingdom.Sarah Cannon’s cancer programs include individualized patient navigation. Our nurses are oncology-trained.More than 1,200 stem cell transplants are performed yearly within the Sarah Cannon Blood Cancer Network.Through its services, Sarah Cannon providesstate-of-the-art cancer carefor hundreds of thousands of patients. Our cancer experts are collaborating and sharing best practices.We address every aspect of the cancer journey, from screening and diagnosis through treatment and survivorship.

    HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    Be a part of an organization that invests in you! We are reviewing applications for our Receptionist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Details

    Full-time • Days 7-10 Hrs/Wkdays Only

    About HCA Healthcare

    What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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