Urgent Care Market Director of Operations in Coppell, Texas, United States
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HCA Healthcare

Urgent Care Market Director of Operations

Coppell, TX, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Directors and Managers   Job ID: 47393
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Do you have the career opportunities as a(an) Urgent Care Market Director of Operations you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.


We are committed to providing our employees with the support they need. At CareNow, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Our teams are a committed, caring group of colleagues. Do you want to work as an Urgent Care Market Director of Operations where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

What you will do in this role:

  • Responsible for the maintaining operational excellence in each of the developing markets of the Urgent Care Service line ensuring that strategic and operational goals of the company are met and that patients and their families receive value during their visits to UC centers.
  • Builds and drives sustained revenue growth.
  • Builds strategic alliances outside the organization to create business opportunities and execute business strategies.
  • Develops and operationalizes a long-range course of action and set of goals within Shared Services to ensure successful realization of the Service Line’s vision and goals that align with HCA and PSG.
  • Ensures synergies among people, process, and strategies to drive execution of business objectives.
  • Builds a competitively superior organization by attracting, developing, and retaining talent to ensure that people with the right skills and motivations are in the right places at the right time to meet business needs.
  • Develops an organizational culture that leads to ongoing excellence and effective growth of the business while maintaining the highest integrity.
  • Collaborates with the HCA Hospitals, Divisions and other Lines of Business to ensure good communication and proper execution of all initiatives.
  • Ensures proper alignment with our physician and provider partners.
  • Builds strong employee engagement and improves staff retention.
  • Participates in the successful development and timely opening of new UC Markets and clinic locations.
  • Ensures Business Continuity in assigned markets/divisions.
  • Participates in the development and execution of the Service Line business plan.
  • Strengthens organizational infrastructure and develops leadership pipeline to support future growth of Service Line and Shared Services capabilities.
  • Clearly communicates HCA, PSG and UC Service Line Mission and Values.
  • Assures each UC market and clinic is in full compliance with HCA and PSG policies, regulations and legal requirements including ethics requirements and expectations.

What Qualifications you will need:

  • In depth and up to date knowledge of healthcare administration typically acquired through the completion of a Bachelor’s degree, preferably a Master’s degree, in a business or healthcare related discipline.
  • Must possess at least five years practice/healthcare senior management experience. Experience in Urgent Care or Ambulatory Care setting is preferred.
  • Must possess a current working knowledge of accrediting organizations, state and federal guidelines, regulations and standards
  • Must demonstrate expertise in negotiation, strategic planning, leading change, possess strong communication skills, business and financial acumen, negotiation skills and exhibit a focus on the patient experience.
  • Must be highly skilled in building relationships with providers and employees. Serves as a senior mentor to the leadership team and works to build organizational talent through talent assessment and leadership development.

    CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

    HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director of Market Operations - CareNow opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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    Directors and Managers
    Full-time • Days 7-10 Hrs/Wkdays Only

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