Operations Support Supervisor in Coppell, Texas, United States
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CareNow

Operations Support Supervisor

Coppell, TX, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Supervisors Team Leaders and Coordinators   Job ID: 39210
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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Operations Support Supervisor with CareNow you can be a part of an organization that is devoted to giving back!

Benefits

We are committed to providing our employees with the support they need. At CareNow, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K(100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the CareNow family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Operations Support Supervisor to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Seeking an exceptional Operations Support Supervisor to lead efforts in the division. We lead a collection of highly motivated professionals just like you and creative leaders who are committed to excellence in every patient interaction. Are you excited yet? 

What you will do in this role: 

  • Support, lead, and develop complex, cross-functional and time sensitive business initiatives 
  • Project Management: Planning, estimation, work breakdown structure development, resource planning and management, scope of definition, issues and risks management/mitigation, dashboard reporting, meetings, initiates follow-up and corrective action, and steering committee/governance of initiatives 
  • Managing internal communications (memos, newsletters, etc.) 
  • Coordinates project work with operations to accomplish efficiently and effectively 
  • Prepares documents and reports as assigned Assists with regulatory or compliance initiatives, tracking, record keeping 
  • Audit monitoring and reporting : Quality, safety, compliance and operational performance standards to include occupational health 
  • Supports overall patient experience and employee engagement
  • Supports occupational health sales team on strategic growth and business development 
You should have: 

  • Clinical background in Medical Assisting or Nursing is preferred 
  • Bachelor’s Degree or equivalent education and/or experience is required
  • Experience in Urgent Care or Ambulatory experience is required 
  • Three or more years of experience with Occupational Medicine, Worker’s Comp, and Referral processes 
  • Three or more years of experience with patient satisfaction and complaints 
  • Experienced with Project Management and creating training protocols 
  • Advance written and communication skills 

This role is based at the Home Office in Coppell, Texas. You must have reliable transportation and be able to travel within the Dallas Fort Worth Market to assist with the field initiatives.

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Operations Support Supervisor opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Details

CareNow
Full-time • Days 7-10 Hrs/Wkdays Only

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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