Telecom Operator PRN in Orange Park, Florida, United States
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Orange Park Medical Center

Telecom Operator PRN

Orange Park, FL, United States
PRN/Per Diem • PRN
Admitting Registration Clerical and Scheduling   Job ID: 01310-13894
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Description

SHIFT: PRN
SCHEDULE: PRN/Per Diem


Do you have the career opportunities as a Telecom Operator PRN that you want in your current role? We have an exciting opportunity for you to join Orange Park Medical Center, a facility that is part of the nation's leading provider of healthcare services, HCA Healthcare.

 

We are committed to providing our employees with the support they need. At Orange Park Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

    • Tuition Reimbursement/Assistance Programs
    • Student Loan Repayment
    • Paid Personal Leave
    • 401k (100% annual match – 3%-9% of pay based on years of service)
    • Identity Theft Protection discounts
    • Auto, Home, and Life Insurance options
    • Adoption Assistance
    • Employee Stock Purchase Program (ESPP)

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Telecom Operator PRN like you to be a part of our team.  

As a Telecom Operator PRN, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.

What you will do in this role:
  • This role is "as needed" only; not Full-Time or Part-Time
  • You will answer the switchboard in a calm and professional manner.
  • You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
  • You will maintain department on-call schedules.
  • You will report all telephone repair problems to appropriate areas as directed.
  • You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
  • You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
  • You will accurately transfer calls to the correct extension or department. 
  • You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
  • You will utilize the CPCS system to facilitate inquiry to provide accurate patient location. 

Qualifications

What qualifications you will need:
  • You must have a high school diploma or equivalent
  • Operator and/or customer service experience is preferred

Orange Park Medical Center is a full service, certified Level II Trauma Center with 300 plus inpatient beds located in the heart of Orange Park, FL and just outside of Jacksonville, FL. This state-of-the-art facility provides top-notch medical care to Clay County and the surrounding communities for over the past 40 years. As part of the HCA Healthcare family, the largest healthcare provider in the world, Orange Park Medical Center provides the opportunity to develop your career alongside more than 1,500 team members and 750 physicians on staff. Specializing in advanced robotics, open heart, maternity/delivery, pediatric and adult services and a dozen other major service lines, Orange Park Medical Center has grown from a small community hospital to a top healthcare provider of choice in Northeast Florida for patients, staff and physicians alike.

 

 

HCA Healthcare has been consecutively named a World's Most Ethical Company by Ethisphere Institute since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
 
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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For questions about your job application or this site, please contact:
HCAhrAnswers at 1-844-422-5627 option 1.

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