DescriptionSHIFT: Days (rotating weekends)
Location: Kendall Regional Medical Center (Miami, FL)
Schedule: Day Shift - Thursday, Friday, Saturday and Sunday; 24 Hours per week
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We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:
As a Medical Records Specialist, you would primarily be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, the HIM Specialist serves as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable. Primary duties noted below should encompass more than 50% of the workday for this position title to be used.
In this role you will:
Resolve accounts assigned to various HPF/MPF work queues and worklists in 3M 360 Encompass which require research and analysis to determine the appropriate action to be taken. The account types can include but are not limited to cancelled accounts, unknown documents, facility HIM, workflow trigger, and coding pend for queues.
Resolve unbilled accounts which is critical to revenue cycle management. You may spend significant time researching and analyzing while utilizing MEDITECH, HPF/MPF, and 3M 360 Encompass to determine which issues belong to which department, working with the appropriate department, following up with the department or physician to clear the accounts, and ensuring the accounts move through the system
Assist in resolving accounts in the eRequest queue which includes but is not limited to payment window accounts, requests for sterilization forms, and pre‐certifications
Coordinate or be instrumental in the physician suspension process, evaluating if documentation or circumstances warrant a physician be put on suspension and creating the list of recommended suspensions for approval. This requires understanding the facility’s guidelines and requirements necessary to trigger suspension. You may oversee other clerks in completing more routine duties related to printing and stuffing incomplete record status and suspension letters and in making physician calls
Provide support to the birth certificate process, if Labor and Delivery services are available, which requires interacting with parents, using diplomacy and sensitivity, to obtain accurate information required by the state for birth certificates and acknowledgment of paternity (AOP) forms. Some states require certification to perform the duties of a birth certificate clerk
Be proficient in addressing physician questions, issues, and any training needed for the HPF/MPF system and providing training to any external reviewers or HPF/MPF users
Assist with release of information (ROI) requests which involves interacting in person or over the phone with patients and giving instruction or assistance in completing the ROI request process
Batch, label and route loose reports, late charts/documentation for scanning and may scan and index loose reports/documents that are critical to coding, prioritizing according to policy
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For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
For questions about your job application or this site, please contact:
HCAhrAnswers at 1-844-422-5627 option 1.