DescriptionSHIFT: Weekends Only
Do you have the career opportunities as a Placement Specialist you want in your current role? We have an exciting opportunity for you to join the Access Response Center (ARC), part of the nation's leading provider of healthcare services, HCA Healthcare.
The TriStar Behavioral Health Call Center is a one stop access point for behavioral health in Middle Tennessee, connecting callers to mental health support, substance abuse services, psychiatric inpatient services, community resources and more.
We are committed to providing our employees with the support they need. At the Access Response Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family’s needs. Some of our unique benefits we offer include:
Tuition Reimbursement/Assistance Programs
Student Loan Repayment Programs
Paid Personal Leave
401k (100% annual match – 3%-9% of pay based on years of service)
Identity Theft Protection discounts
Auto, Home, and Life Insurance options
Employee Stock Purchase Program (ESPP)
We are seeking a Placement Specialist for our Access Response Center to ensure that we continue to provide all patients with high quality, efficient care. Did you get into the industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
As an ARC Placement Specialist, you will contribute to the company’s mission and vision by providing exceptional customer service to behavioral health community in form of timely responses to phone calls, fax, and e-mails regarding behavioral health inquires. You will request information regarding admission and transfer.
What you will do in this role:
You are responsible for timely response to phone calls demonstrating good customer service skills
You will gather information for clinicians to initiate assessments
Help locate available resources and coordinate information to support patient disposition
You will coordinate with appropriate parties and physicians through the patient response inquiry, admission, treatment and discharge process
You are responsible for tracking and reporting on all key indicators related to calls, assessments, and admissions
You will gather information and develop reports outlining activities including volume, response time, and outcomes
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Access Response Center Placement Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
What qualifications you will need:
Higher education at some level in a behavioral health or emergency medical field is highly preferred
Prefer 1-3 years’ experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting for non-nurse
Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
For questions about your job application or this site, please contact:
HCAhrAnswers at 1-844-422-5627 option 1.