Medical Office Specialist for Call Center in Plano, Texas, United States
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Medical Office Specialist for Call Center

PLLC Texas Back Inst Plano
Plano, TX, United States
Full-time • Days 7-10 Hrs/Wkdays Only
Job ID: 5458
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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist for Call Center opening with MSO - Texas Back Institute today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

At MSO - Texas Back Institute, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K(100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

We are seeking a(an) Medical Office Specialist for Call Center for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Seeking a Medical Office Specialist for our Call Center  who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role:

  •  Initial contact for incoming calls. Calls may be related to patient scheduling, care or unrelated calls for direction or instruction.
  •  Complete intake assessment as needed from callers.
  •  Determine scheduling needs based on intake responses, location and other factors. 
  • Schedule initial appointments utilizing EHR system. 
  • Respond to medical records request as required. 
  • Track incoming referral information. 
  • Maintain referral reporting systems. 
  • Enter phone notes in a timely and accurate manner. 
  • Reliable attendance required to ensure consistent excellent customer service.

What Qualifications you will need:

  • One year of experience in a medical office setting is preferred
  • Experience using an EHR system is highly preferred

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Medical Office Specialist for Call Center opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Details

PLLC Texas Back Inst Plano
Full-time • Days 7-10 Hrs/Wkdays Only

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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