Customer Service Representative in Plano, Texas, United States
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Medical City Plano

Customer Service Representative

Plano, TX, United States
Part-time • Work From Home
Admitting Registration Clerical and Scheduling   Job ID: 00058-142696
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Description

SHIFT: Work From Home
SCHEDULE: Part-time


Customer Service Representative – Work From Home / Remote
Part Time

Shift: 6:45 am - 7:15 pm 

Three 12 hours shifts and one 4 hour shift to include one weekend day

On-site training for 6 months

***Must reside in DFW Metroplex***


Medical City Plano

 
Since opening our doors in 1975, Medical City Plano, a 513 bed facility, has provided Plano and Collin County with superior healthcare. We've built our reputation on the exceptional compassion we offer all our patients, a legacy preserved from our simple beginnings as a small community hospital. Now, as a world-class medical facility offering the latest in technologies and a comprehensive range of healthcare services, Medical City Plano continues its growth to maintain its position as a leader in healthcare across the region.

 

Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:

  • A supportive and collaborative work environment

  • Opportunities to progress in function, skill, and pay

  • A competitive wage scale with annual merit increases

  • Generous tuition reimbursement and clinical certification support and student loan repayment

  • A comprehensive health and wellness package including medical, dental and prescription drug coverage

  • HCA’s Time Away From Work Program that combines paid time off, disability coverage and leaves of absence (including paid family leave)

The Customer Service Representative is Responsible for the scheduling of phone and faxed request in a prompt and courteous manner. Manage difficult and interdepartmental scheduling with minimal delay to customer. Correct utilization of the scheduling features of Meditech system and accurately enter all mandatory information. Provides instructions to patients and physician’s staff on test preparation and registration information. Establish and maintain a working knowledge and vocabulary of procedures scheduled. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), fax machines, printers.

Qualifications

  • High School Diploma/GED
  • Minimum of two years of customer service experience
  • Ability to use a PC

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Details

Part-time • Work From Home

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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For questions about your job application or this site, please contact:
HCAhrAnswers at 1-844-422-5627 option 1.

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