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Assistant Director, Patient Access Ops Improvement

/ Search Results / Assistant Director, Patient Access Ops Improvement

San Antonio, TX, United States

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Description

SHIFT: Days (rotating weekends)

SCHEDULE: Full-time

Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career today with HCA Healthcare

 

We can offer you a benefits package that will suit your family’s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as our matching 401k, medical and childcare flex spending accounts, life insurance, and tuition reimbursement programs.

                                                                

We are seeking an Assistant Director of Patient Access Operations Improvement for our center to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

 

As an Assistant Director, PTAC Operations Improvement, you will be responsible for working with all of the facilities in specific markets within an SSC regarding implementation of Business Performance Group (BPG) strategies, staffing efficiencies and any other assigned projects.


What you will do in this role:

  • Work collaboratively and closely with Parallon BPG Corporate on strategies related to Patient Experience and Staffing efficiency
  • Observe, coach and train all Concierges and other key Patient Access staff in the market to ensure the Parallon standards for customer service, patient check-in and registration are followed
  • Serve as a key resource in the deployment and implementation of new Parallon strategies, processes or technologies in the area of Patient Access, specifically related to Staffing Efficiency and Patient Experience
  • Review Patient Satisfaction results with Patient Access Director, RPADs, Front Office COO and
  • Parallon BPG and make recommendations for improvement in performance/results
  • Work with the SSC and BPG Corporate Staffing Directors, RPADs and PADs to implement staffing efficiencies in the facilities

Qualifications:

  • Bachelor’s Degree in Business or Health Care required.
  • Minimum three years’ experience in related area with two of these years being healthcare management experience.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.


If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. We promptly review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Parallon
Facility: Parallon
Job ID: 08949-169035
Category: Directors and Managers
Contract: Full-time
Shift: Days (rotating weekends)
Job Class: Regular

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