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Phone Operator

Smyrna, TN, United States

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Are you looking for a company that places integrity over their bottom line? Here at HCA, our everyday decisions are founded on compassion. Apply today and join a team that is dedicated to serving others in need.


You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our PBX team. Join us in our efforts to better our community!


At HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.


TriStar StoneCrest Medical Center is looking for a PBX Phone Operator (PRN/As Needed).

  • Answers and directs incoming calls pleasantly and efficiently.
  • Adhere to StoneCrest Standards
  • Monitors alarms/Access control/Surveillance system for abnormal conditions.
  • Maintains Directories/work station information in current and orderly manner.
  • Performs tasks in timely manner as requested by hospital staff members as well as Management.
  • Processes “stat” calls.
  • Makes announcements over PBX system in a clear, pleasant, professional voice.
  • Processes “code” announcements
  • Maintain Performance Management Plan as requested.
  • Execute follow-up with all issues upon discovery.
  • Completes reports as needed and requested by Supervisor/Director.


Healthcare Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER’s, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health’s top 100 best-performing hospitals based on patient satisfaction and operational data.


If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. Come unlock the possibilities and apply today!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • High School Diploma/GED
  • Excellent communication skills
  • Basic computer skills
  • Excellent customer service attitude
  • Previous switchboard experience preferred

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TriStar StoneCrest Medical Center
Facility: TriStar StoneCrest Medical Center
Job ID: 09391-74442
Category: Admitting Registration Clerical and Scheduling
Contract: PRN/Per Diem
Shift: PRN
Job Class: PRN

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