DescriptionSHIFT: Work From Home
Work From Home
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
The Top Dollar Appeals Collector is responsible for performing follow up on all appeals that have been defined as top dollar accounts by SSC Management and submitted to the payer for timely payment and resolution.
Duties (included but not limited to):
Pursue additional payment on open top dollar appeals accounts through various means of communication, such as telephonically, online or via payment package processes with payers and patients
Overcome objections that prevent payment of the claim
Gain commitment for payment through concise and factual collection techniques
Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response
Communicate trends to management as identified
Utilize effective documentation standards that support a strong historical record of actions taken on the account.
High school diploma or GED required.
Minimum one year related experience required, preferably in healthcare
Relevant education may substitute experience requirement.
Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.