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Patient Placement Coordinator PRN

Salt Lake City, UT, United States

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The Access Response Center (ARC) is a state of the art Behavioral Health clinical assessment and patient placement function that is located at the MountainStar Contact Center. The ARC clinical team is composed of Therapists, Social Workers, Counselors and Nurses who provide mental health assessments for patients of all ages located throughout the hospitals of the MountainStar Division who may benefit from inpatient and outpatient psychiatric care. The wide variety of patient types that our clinical team assesses creates a dynamic and compelling experience for its professional staff. Further, the unique application of telehealth as the means through which assessments are conducted offer our team an experience with one of the most exciting advancements to contemporary clinical care. The ARC serves as a way to clinically assess and subsequently place patients into appropriate levels of care across multiple facilities using the innovation of telehealth. Professionals seeking an opportunity to apply their clinical assessment or patient placement skills within an environment that appreciates the emerging use of telehealth should find their work within the ARC a career choice that is fulfilling and rewarding.

 We can offer you a benefits package that will best suit your family’s needs. You can choose from a variety of medical coverage plans that best your lifestyle. You also have the option to enroll in additional perks such as our matching 401k, medical and childcare flex spending accounts, life insurance, tuition reimbursement and student loan repayment programs.

Are you intrigued?  We eagerly await your inquiries!

Placement Patient Coordinator


GENERAL SUMMARY OF DUTIES – Responds to phone calls, fax, and e-mail requests for information, admission needs, and transfer requests.  Coordinates patient placement with facilities that provide inpatient behavioral health patient services. This role supports the clinical assessment team by assuring rapid response to requests for services.



  • Responds to phone calls quickly demonstrating good customer service skills
  • Gathers initial information which is communicated to the clinicians for assessment and next steps
  • Helps to locate available resources, including but not limited to inpatient behavioral health beds, and coordinates information to support patient disposition
  • Coordinates and participates with appropriate interested parties and physicians through the patient response inquiry, admission, treatment and discharge process
  • Tracks and reports on all key indicators related to calls, assessment, admissions
  • Gathers information and develops reports outlining activities as directed including volume, response time, and outcomes          
  • Ensures patient rights and confidentiality are maintained  
  • Provides input, suggestions and support appropriately
  • Participates as an active member of the multidisciplinary team
  • Completes additional duties as assigned


KNOWLEDGE, SKILLS AND ABILITIES:                                                                                                             

  • Possess knowledge of local community behavioral health resources
  • Possess good communication skills verbal and written
  • Possess good organization skills and able to act on multiple tasks
  • Demonstrates ability to prioritize
  • Ability to follow established policy and procedures when performing job functions
  • Ability to demonstrate good judgment
  • Interacts and communicates with others in a way that promotes a positive and cooperative work environment
  • Ability to channel concerns appropriately



  • Must meet basic reading, writing, and comprehension requirements, generally obtained through the completion of high school or GED.
  • Higher education at some level in a behavioral health or emergency medical field is highly preferred.



  • Prefer 1-3 years’ experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting for non-nurses.
  • RNs require a minimum of 3-5 years’ experience in an inpatient setting and prefer a demonstrated ability to complete crisis assessments.



  • No specific licensure required
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MountainStar Healthcare
Facility: MountainStar Healthcare
Job ID: 26138-45349
Category: Supervisors Team Leaders and Coordinators
Contract: PRN/Per Diem
Shift: PRN
Job Class: PRN

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