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Wound Healing Center Secretary

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Richmond, VA, United States

This job posting is no longer active.


SHIFT: No Weekends

SCHEDULE: Part-time

Retreat Doctors’ Hospital, a campus of Henrico Doctors’ Hospital, is one of Healthgrades Top 50 Hospitals in the nation. Retreat is a 226-bed facility offering medical and surgical programs, 24-hour adult and pediatric emergency care and outpatient services. The Retreat Doctors’ Hospital campus is also home to the Institute of Urological Health, offering the latest innovations in urological care and surgery. Located in the historic Fan District, we are proud to bring state-of-the-art technology and compassionate care to our neighbors and the surrounding community.
Wound Healing Center:
  • Comprehensive, nationally recognized center
  • Burn program
  • Hyperbaric oxygen therapy (Accredited with Distinction)
  • Outpatient clinic and inpatient consultation
  • Managed and staffed by board certified plastic and reconstructive surgeons

Specific Elements and Essential Functions:

  • Answering the telephone
  • Screens telephone calls for referrals to physicians
  • Scheduling and canceling patient appointments
  • Checking-in and checking-out patients
  • Verifying patient insurance and demographics
  • Process copayments received from patients
  • Ensures the timeliness and accuracy of patient charge entry into the billing system
  • Ensures office supply inventory is current
  • Mail is opened and processed
  • Assists with scheduling of tests and treatment
  • Assists in maintain patient files, records and other information
  • Documents required information according to hospital policy
  • Identifies, analyzes, and resolves work problems
  • Follows Standard Precautions using personal protective equipment as required
  • Functions in an organized and time conscious manner
  • Presents self in a professional manner
  • Communicates effectively and professionally with internal and external customers
  • Other duties as assigned to support the department



  • High school graduate or equivalent required
  • Working knowledge of medical terminology


  • Customer service experience preferred


  • Part time, Day Hours
  • No Weekends

Facility: Henrico Doctors Hospital Retreat
Job ID: 00448-46661
Category: Admitting Registration Clerical and Scheduling
Contract: Part-time
Shift: No Weekends
Job Class: Regular

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