SHIFT: No Weekends
The HCA Clinical Education Service Line (CESL) is part of our strategic nursing initiative to create an organizational structure (shared services) focused specifically on clinical education. The CESL will develop and deploy consistent world-class curriculum, content, and programs across HCA's 200 acute care facilities nationwide. The strategy of our center shared services implementation focuses on our amazing clinical educators dedicating their time in high value-add, top of skill efforts with our clinicians. To aid in this effort, HCA will leverage size and scale to share clinical education best practices across the enterprise and help make decisions that will positively impact our patient outcomes.
We’re excited to advance and hope you will join us on our mission to support the care and improvement of human life!
The Clinical Professional Development Educator (CPDE), with a Med/Surg emphasis and supporting both our Regional Medical Center San Jose and Good Samaritan Hospital, is responsible for enhancing professional practice and the provision of quality patient care by providing evidence-based, quality educational programs and activities that promote professional competency for nursing, inter-professional and non-licensed clinical staff at assigned facility.
The CPDE actively collaborates in the entire orientation/onboarding process. This includes participating in the development, coordination, managing, facilitating, conducting, and evaluating on-boarding and orientation programs for nursing and other healthcare personnel. To meet this expectation includes the following:
Provides orientation/onboarding programs to promote employee retention
Conducts orientation in a manner that facilitates a positive learning environment
Promotes cost effectiveness through implementation of efficient orientation/onboarding practices
Role models organizational and personal commitment to new employee success
Collaborates with the Education Coordinator the logistics of orientation to keep all stakeholders informed
Collaborates with the Director Clinical Professional Development to adjust the program based on evaluation results
Incorporates organizational values/culture
The CPDE is responsible to have the expertise in competency assessment in order to participate in the development, coordination, and managing, facilitating, conducting, and evaluating competency. To meet this expectation includes the following:
Comprehends and interprets competencies to staff
Role models competent practice
Identifies learning needs of staff
Assesses practice gaps comparing competencies to actual practice
Plans educational content with learner engagement
Collaborates with the Clinical Education Market Director to review outcomes data to evaluate and refine competency management activities.
Identifies appropriate resources for problem solving
Education is designed to improve professional practice and provision of quality care. To accomplish this goal the CPDS participates in designing and identifying educational activities to address practice gaps for identified target audiences, which may include licensed and non-licensed healthcare personal in alignment with HCA and division clinical education request and development processes. These activities are developed to achieve specific outcomes related to identified deficits or opportunities for improvement in knowledge, skill and practice. To meet this expectation includes the following:
Assesses practice gaps.
Identifies learning needs.
Identifies desired outcomes
Plans educational content delivery with learner engagement.
Collaborates with Clinical Education Market Director to evaluate and adjust educational programs based on evaluations and feedback
Promotes safe, quality and compassionate patient care.
Aligns educational programs with organization’s policies and procedures
Ensures that educational programs meet regulatory requirements.
Understands adult educational theory and able to apply to the development of educational programs.
Demonstrates an understanding and ability to apply evaluation methodologies, (i.e., Kirkpatrick) into courses and curriculum to refine clinical programs.
Incorporates organizational values/culture.
Supports new ideas and innovation in educational design
Identifies resources for problem solving.
Utilizes current, best evidence.
Provides staff with resources and education to implement changes
Research Evidence-based Practice (EBP)/Quality Improvement (QI)
The CPDE must promote and integrate the EBP in order to continuously improve practice. In addition, they promote research, EBP, and QI in patient care settings. CPDS may conduct, encourage, facilitate, and/or participate in research, EBP, and QI, including dissemination of findings. To meet this expectation includes the following:
Works with others to identify problems and solutions and collaboratively create the change strategy
Assists in the implementation of change strategies
Embraces meaningful change and fosters acceptance, adoption and action toward change in others
Identifies appropriate evidence to guide practice decisions
Creates a supportive environment for nursing research, scientific inquiry, quality improvement and evidenced-base practice
Supports research activities that align with the organizational strategic plan
Disseminates research findings through educational programs, courses, and other activities
Consistently maintains and sustain practice changes using principles of implementation science
Exhibits creativity and flexibility through times of change
The CPDE collaborates with partners to share experience in planning and decision making to achieve the desired results. Interprofessional collaboration involves multiple healthcare personnel from different professional backgrounds collaborating to deliver the highest quality
Works collaboratively with interprofessional teams as assigned
Identifies opportunities for collaboration; initiates collaborative efforts i.e., facility Chief Nursing Officer (CNO), Associate CNO and Nursing Directors
Considers and communicates impact of activities on other departments/professions/community
Demonstrates the ability to utilize evidence-based simulation models to design, implement, evaluate, and standardize educational programs for staff in the use of clinical simulation, debriefing and assessment.
Communicates professionally using appropriate methods
Collaborates with the Market Director, Clinical Professional Development on a regular basis to review outcomes data to evaluate and refine educational activities.
Contributes to organizational initiatives/strategic planning as appropriate
Professional Role Development
Professional role development involves identification and development of strategies to facilitate a continuous process of maturation through lifelong learning. This type of development allows for role transition, role integration, skill acquisition and mastery as learners advance from novice to expert in their professions and specialties. To meet this expectation includes the following:
Participates in lifelong learning; provides lifelong learning
Provides expertise in identifying professional development needs of individual staff
Assists staff to identify areas for individual growth in current role
Directs staff to career advancement resources
Utilizes novice to expert continuum when developing staff
Contributes insights and feedback for succession planning
Identifies and provides opportunities for skill enhancement and mastery
Monitors the practices or operations with reference to laws, regulations, guidelines, or industry practices to assess compliance, risk, or exposure while communicating key performance indicators for clinical education service line within their division.
Ensures that the work of the clinical education team develops educational content to meets the accreditation standards of the Joint Commission, Medicare, Medicaid and similar organizations from an educational perspective.
Accountable for delivery of clinical education services and practices that create a patient-centered organization, driven by customer feedback and data.
Ensures efficient and effective delivery of quality clinical education content and programs to drive improved clinical metrics.
Contributes and works collaboratively with division and facility education team to support hospital wide improvement in meeting core measures, patient safety, and service excellence goals through clinical education.
Fosters a Service Excellence culture
Understand nursing unit’s results to identify opportunities to support improvement in internal or external customer satisfaction and/or patient experience.
Inspires pride in HCA and organizational outcomes by developing a superior clinical identity and culture-of-excellence which inspires higher expectations for care in the physicians, nurses and other clinicians than externally imposed standards.
Promotes consistent positive patient interactions when coaching clinical staff that advance the agenda of unparalleled patient service.
Establishes a culture of accountability for effectively managing expenses and delivering cost-effective healthcare in the communities we serve.
Supports strategic planning and business development within the clinical education area of responsibility that may include technology advances and other opportunities to drive differentiation support the growth agenda.
Represents the organization positively within the community; participates in company supported community/patient events and in-services.
Supports external relationships which advances the organization's position within the community, grows the business and improves the health of communities served.
Stays abreast of regulatory changes, emerging technology, and advancements in healthcare delivery.
Stays abreast of external factors and opportunities impacting healthcare; to include political, legislative and regulatory changes, emerging technologies, and advancements in healthcare delivery. Understands the competitive landscape. Supports the organization to be positioned strategically to respond to these changing healthcare dynamics and market environments.
Participates with the division education team to contribute to the development of long and short range operational and capital budgets aligned to business objectives
Provides requested data for assigned facility to assist in completing monthly operations; provides information on variances to the Director, Clinical Professional Development or other education leadership and action plans to address gaps
Understands impact on department performance in accordance with established budget. Including the utilization of staffing, supplies, equipment.
Participates in the annual budget process providing input into assigned facility expense forecasts, staffing, supply and equipment needs.
Identifies cost reduction opportunities and implements actions to achieve savings.
Practices and adheres to the Code of Conduct
Participate in providing simulation models in the simulation lab.
Education & Experience:
Required: Bachelor's degree in Nursing, Healthcare Administration, Education or other clinical related field.
Preferred: Master's degree in Nursing, Healthcare Administration, Education or other clinical field
Required: 3+ years of experience in clinical education; 5+ years’ experience in an acute care hospital
Or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
Required: Currently licensed as appropriate to education in the state(s) in which he or she practices, in accordance with law and regulation.
Preferred: Certification as NPD Practitioner and/or clinical certification as recognized by American Nurse Credentialing Center.