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Unit Assistant, Emergency Room, PRN

Miami, FL, United States

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Emergency Services Unit Assistant , PRN (FTE 0.001)
Emergency Room
Mercy Hospital
Miami, FL
Facility Description:
Mercy Hospital has been serving the healthcare needs of South Florida for more than 60 years. As a comprehensive acute healthcare facility, Mercy offers a full range of services to the residents of Miami-Dade county and surrounding communities. Licensed for 488-beds, Mercy Hospital is accredited by Joint Commission. Mercy is affiliated with more than 1,000 physicians representing a wide range of medical specialties.

As Miami-Dade County’s only Catholic hospital, Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida and affiliated with HCA East Florida Division. Since its inception in 1950, Mercy Hospital has maintained its reputation for excellence while following the Catholic tradition of caring for God’s people and providing spiritual support. Mercy Hospital is dedicated to providing excellent medical care, while remaining true to its mission of caring for the physical and spiritual needs of all the people it serves.
Mercy Hospital is a member of the nation’s leading provider of healthcare services, Hospital Corporation of America. HCA has been named one of Ethisphere’s World’s Most Ethical Companies for eight consecutive years. Join our tradition of excellence!
Job Description:
Responsible for secretarial duties which supports the operation of the Emergency Deparment.Duties include  facilitating timely and effective communication with all members of  nursing staff, technologists,physicians, patients, families and other departments in the organization. The ED Unit Secretary is responsible  for telephone management of incoming and outgoing calls in the ED Command Center, monitoring of  the lifenet and EMS communication systems and timely notification of the ANM of such alerts and calls. The ED Unit Secretary is responsible for the entry of orders in meditech. In addition the ED Unit Secretary may be called to assist in other clerical duties as assigned by the Department Director, Clinical Care Coordinator or Assistant Nurse Manager.
 Job Responsibilities Include but are not Limited to:
  • Consistently displays telephone courtesy, answers promptly, and relays messages accurately to appropriate person.
  • Monitors all calls, transfers calls to the appropriate staff accurately  and in a timely manner.
  •  Responds appropriately in all Code situations, making the necessary phone calls in a timely manner
  • Responsible for the accurate and timely entry of orders in meditech
    Assists  in the reconciliation of the patient’s medical records.
  • Consistently uses at least two patient identifiers (patient's full name and date of birth or approved alternatives as applicable) to confirm patient identification prior to the provision of patient care or care-related services.
  • Consistently writes clearly and legibly, using correct spelling and approved abbreviations, acronyms, and symbols.


Required Job Qualifications Include:


  • High school or equivalent preferred
  • Associates or Technical degree preferred
  • 0-2 years experience in managing telephone calls
  • Communication, Customer Service , and computer skills
  • Must be able to multitask and work in a fast paced environment
  • Knowledge of Medical Terminology.
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Mercy Hospital
Facility: Mercy Hospital
Job ID: 26110-10903
Category: Admitting Registration Clerical and Scheduling
Contract: PRN/Per Diem
Shift: PRN
Job Class: PRN

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