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Patient Room Service Order Technician (Call Center)

Austin, TX, United States

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Description

SHIFT: Days (rotating weekends)

SCHEDULE: Full-time

St. David’s Medical Center is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized in 2014 with a Malcolm Baldrige National Quality Award. Founded in 1924, St. David’s Medical Center is a full-service medical center offering comprehensive medical care at three locations—St. David’s Medical Center, Heart Hospital of Austin and St. David’s Georgetown Hospital.
 
Located in central Austin, St. David’s Medical Center includes a 350-bed acute care hospital and a 64- bed rehabilitation hospital providing comprehensive inpatient and outpatient care. It is home to the internationally renowned Texas Cardiac Arrhythmia Institute and St. David’s Neuroscience & Spine Institute. The hospital provides a complete range of women’s services, including its acclaimed maternity unit, maternal-fetal medicine, a high-risk maternal and neonatal transport team, the region’s largest and most sophisticated Neonatal Intensive Care Unit and The Breast Center; complex surgical services; a comprehensive Bariatric Surgery Center; and a 24-hour emergency department.
 
St. David’s Medical Center was named among the nation’s 100 Top Hospitals by Truven Health Analytics from 2010 to 2016. Truven also named St. David’s Medical Center to the list of 50 Top Cardiovascular Hospitals in 2013, 2015 and 2016. The hospital earned a national distinction for patient safety from The Leapfrog Group from 2012 to 2016, and it received the 2016 Distinguished Hospital Award for Clinical Excellence from Healthgrades for the fifth consecutive year, as well as Healthgrades’ 2016 America’s 100 Best Hospitals Award™ for the second consecutive year.
 
Position Summary:
Performs a variety of tasks related to patient nutritional screening. Daily visits patients to explains their diet order and take food preferences and individualize patients menu selections.

Qualifications

Education/Experience:
Required:
High school diploma or equivalent (GED) and two years course work toward a nutrition degree. 
Preferred: Certified Dietetic Technician or Bachelor of Science in Nutrition 
1 -year experience in Healthcare institution preferably as a diet clerk or diet assistant. 

Knowledge, Skills and Abilities:
Must be able to demonstrate understanding of HCA's and St. David's "Patients First" safety initiative by strict compliance to all safety protocols and procedures. Excellent customer service skills. Knowledge of basic nutrition principles. Computer knowledge· Time management & organization skills. 

License/Certification:
None

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St. David's Medical Center
Facility: St. David's Medical Center
Job ID: 06676-62595
Category: Food Services and Nutrition
Contract: Full-time
Shift: Days (rotating weekends)
Job Class: Regular

Apply Now
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