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PBX Communication Operator

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Englewood, CO, United States

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PRN/Per Diem

Swedish Medical Center in Englewood, Colorado, part of HealthONE, serves as the Rocky Mountain Region’s referral center for neurotrauma and as the region's first Joint Commission-certified Comprehensive Stroke Center, a recognized leader in the most advanced stroke care. A level one trauma center, Swedish offers patients the highest quality care and the most advanced technologies and treatments in nearly every medical specialty and is an eight-time winner of the NRC Health Consumer Choice Award.

Our facility is an acute care hospital with 368 licensed beds. We are located in the south metro Denver area where we have been a proud member of the community for more than 100 years. Annually, Swedish cares for more than 200,000 patients with a team of 2,000 dedicated employees, 500 volunteers and more than 1,300 physicians

Position Responsibilities:

PBX Operator is responsible for processing incoming, outgoing and internal telephone and other communications traffic at a high level of speed, accuracy and courtesy.  The Operator monitors the fire alarm and other facility emergency alarms, and is responsible for immediately communicating events through appropriate processes.  Operators are required to follow established guidelines, policies, and regulations to protect confidential information.  Additionally, performs clerical and other duties as assigned.  



Position Requirements:
High School Diploma or GED preferred                                           
PBX or switchboard operations training preferred.
6 months at – hospital, clinic, doctor’s office, or call center preferred.
Emergency dispatch experience is preferred.
Excellent telephone communication skills, pleasing voice, clear diction, proper grammar, typing and computer skills are required.  Ability to speak, read, and write the English language required.  Spanish or other foreign language fluency is desirable. Positive attitude, adaptable 

Swedish Medical Center
Facility: Swedish Medical Center
Job ID: 03167-75843
Category: Admitting Registration Clerical and Scheduling
Contract: PRN/Per Diem
Shift: PRN
Job Class: PRN

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