Concierge PRN

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Concierge PRN today with HCA Florida Citrus Hospital.

Benefits

HCA Florida Citrus Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Concierge PRN. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

We are currently recruiting for a Concierge to join our team! As our Concierge, you will act as a liaison between patients, patients' relatives, and the facility to improve customer/patient satisfaction. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now! 

What you will do in this role:

• You will communicate patient questions, complaints, problems and concerns to appropriate hospital leadership.
• You will clearly explain Hospital processes to patients
• You will obtain the information needed to develop a solution for the patient and their family.
• You will demonstrate excellent customer service when problem solving, communicating, providing information and reassurance to patients and their family.
• You will demonstration sound judgment and seek guidance when uncertain of situation.
• You will refer to appropriate leadership staff and to risk management when necessary.

What Qualifications you will need:

• High School diploma or GED required.
• Effectively communicates physician, patient, and family needs to appropriate members of the health care team.
• Ensures continuity of care thru precise and consistent communication of patient information with other departments and staff.
• Assists in the learning process for new employees, including training and supervision.
• Performs clerical duties including correspondence and phone calls.
• Strong customer service skills
• Ability to manage stress appropriately.
• Must be computer literate and able to multi-task.

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Since 1957, HCA Florida Citrus Hospital has grown from a single community hospital into a regional powerhouse with over 200 licensed beds. We are proud to be celebrating over 50 years of healing as the leading provider of healthcare in the surrounding area. We offer 24-hour emergency room services, heart and vascular care, orthopedic and spine care, women's services, primary stroke center, minimally invasive surgery including robotics and bariatrics. We also offer outpatient wound care, diagnostics, laboratory and rehab services. We are the home of Citrus county's most comprehensive Heart and Vascular Center. Our Heart and Vascular Center is known for its innovative design and outstanding clinical outcomes.

At Citrus Hospital, our patients become our family. You may recognize many of our colleagues. They’re your neighbors and friends. Over 80 of our colleagues were recently celebrated with the 10+ years of service award. That’s the advantage of receiving care in a community hospital that offers more personalized care. We have been consistently top-rated in surgical excellence. We believe excellent people make excellence happen. If this sounds like the type of meaningful work you’d like to be a part of, we hope you’ll consider a career at Citrus Hospital.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Concierge PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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