Care Process Engineering Program Manager in Nashville, Tennessee, United States
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HCA Healthcare

Care Process Engineering Program Manager

Nashville, TN, United States
Full-time • No Weekends
Supervisors Team Leaders and Coordinators   Job ID: 900159
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Do you want to join an organization that invests in you as a(an) Care Process Engineering Program Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.


HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Care Process Engineering Program Manager like you to be a part of our team.

Job Summary and Qualifications

The Manager, Care Process Engineering is responsible for the oversight and implementation of industrial engineering, Lean Six Sigma, and other process improvement methods into clinical process design. Additionally, this role will manage Care Process Design’s internal operations to ensure they are effective and efficient.

Major Responsibilities:

•Lead consultation on all workflow mapping and process evaluation/design sessions in support of enterprise clinical initiatives.

•Collaborate with subject matter experts to translate outputs of process evaluation into actionable components that address opportunities across multiple levels from overarching system to specific process steps.

•Introduce and leverage process improvement strategies and tools to measure process efficiency and identify opportunities for improvement (e.g. time study analysis, cause mapping, etc.).

•Conduct data analysis to gain insight into process opportunities.

•Create data visuals and presentations in collaboration with subject matter experts for high impact communication.

•Leverage industrial and systems engineering methods to diagnose and solve problems, either through onsite or remote analysis.

•Develop processes and operations using innovative designs, leveraging impact effort analysis and other needed tools.

•Support operational strategy and portfolio management for CPD. Facilitate the initiation and tracking of all work and initiatives within the CPD portfolio.

•Consult with initiative owners to maintain strategic alignment and ensure definition of key tactics, milestones, and deliverables for all work products of the Care Process Design team.

•Lead engineering initiatives from inception to implementation, utilizing and extending similar tools/techniques as in consultations.

•Plan and execute kaizen events and rapid design sessions.

•Design and maintain internal CPD processes, identifying opportunities for improved efficiency and automation.

Education & Experience:

•Bachelor's degree required

•Bachelor's degree in Industrial & Systems Engineering preferred

•Master's degree preferred

•3+ years of experience in process improvement required

•1+ year(s) of experience in a leadership role preferred

Licenses, Certifications, & Training:

•Lean Six Sigma Certification preferred

•Proficient in Microsoft Suite, including Visio preferred

•Proficient in Video Recording Platform(s) preferred

•Proficient in Minitab or similar statistical analysis software preferred

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Care Process Engineering Program Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Full-time • No Weekends

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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