Senior Contract Manager

Description

Introduction

Do you want to join an organization that invests in you as a Senior Contract Manager? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Contract Manager   like you to be a part of our team.

Job Summary and Qualifications

*This position sits in Nashville, TN & will be an in-person role* 

The HealthTrust GPO Sourcing organization is responsible for a contract portfolio totaling $48 billion in volume. HealthTrust is responsible for negotiating contracts on behalf of a 1,600 acute care hospitals (approximately 1/3 of the entire US acute care market and 5 of the largest healthcare systems), 44,500 non-acute sites and a significant customer base of private equity firms, and other commercial companies including multinational corporations.

· Responsible for negotiating industry leading national agreements for the group purchasing organization in the area of purchased services. Objective is to ensure best in class industry pricing and contract terms and conditions.

· Position's key area of focus will be sourcing initiatives that are primarily categories with low to medium complexity, risk and sensitivity. Individual will own the negotiation of a portfolio in the spend range of $100m-$200m annually. Position may have some responsibility for other types of categories for the purposes of development and workload allocation.

· Individual must possess knowledge or experience in principles and concepts related to sourcing and contracting.

· Individual has knowledge of the organization, processes, suppliers, and customers. Individual has demonstrated understanding of contract terms/conditions and the ability to negotiate strong contract terms/conditions. Individual follows standard practices and policies in analyzing situations/data, but leverages their ideas and thought leadership to develop strategies and solve a range of challenges and opportunities.

· Individual will receive guidance and oversight from manager, but is mostly expected to execute based on their individual experience/knowledge.

· Under general supervision, the individual is responsible for the sourcing process for their assigned portfolio. The process includes market research, strategy development, RFI/RFP/Bid preparation, contract negotiations (pricing and terms), gaining consensus on award decisions, and launching the contracts.

· Individual is responsible for presenting contract strategies and final award recommendations to internal stakeholders via the Functional Team Meeting and Dry Run meetings. Internal stakeholders include HealthTrust Senior Leaders and Functional Team members including finance, legal, clinical, portfolio specialists and others.

· Most importantly, individual is responsible for Strategy Validation and Final Award presentations to applicable customer-led Advisory Boards. Board types include groups of physicians/clinicians, supply chain executives, or non-clinical subject matter experts. Individual must be articulate and able to present effectively. Individual must be able to align members and garner consensus. Manager will support individual in conversations with boards, as needed.

Strategy Development, Validation and Risk Mitigation

A key step in the sourcing process is strategy development. Individual must identify potential risks, challenges, and opportunities of the category. In addition, they must understand member needs/requirements. Individual is responsible for developing the contracting strategy that will mitigate risks, address member needs, and maximize the best outcome. Given the magnitude of the HealthTrust membership, the strategy must take into account a very diverse and complex mix of member organizations (for profit, not for profit, acute, non-acute, non-healthcare, etc.)

Individual must formulate a clear vision of the strategy, be able to articulate the vision, and execute the steps necessary to achieve the strategy. Strategies typically contemplate a variety of complex considerations. The individual must be adept at reading situations, people/parties and adapting strategies or negotiations as necessary throughout the sourcing process. In addition to presenting to boards (as mentioned previously), this individual must be able to work closely with individual member stakeholders (clinicians, supply chain, physicians or other executives) to align the customer with the strategy.

Project Management

Ability to independently plan and execute project timelines for assigned categories, with minimal oversight. Must maintain and keep accurate the contracting work plan and contracting details in the Contract Lifecycle Management system.

Must have:

- demonstrated level of organizational ability and attention to detail.

- ability to translate objectives into project planning priorities, create and manage work plans and timelines for multiple projects and priorities, and finalize negotiations in the time-frame designated for the project.

- ability to be highly efficient and highly productive, demonstrating high volume of contracts/categories handled without sacrificing on quality.

Category and Supplier Knowledge

· Individual must be able to develop and use knowledge about suppliers and the category to develop strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction.

· Includes, but not limited to, understanding the following factors of the supplier:

- ownership

- organizational structure

- key contacts

- product / service offering and market share position

- historical performance (customer service, quality, etc.)

- where products are manufactured, assembled, raw materials/API and other supply chain information of supplier

- future product pipelines

· Understanding of categories assigned, including in-depth aspects of portfolio:

- product features and benefits

- product comparisons between supplier offerings

- operational impact to provider

- future product pipe-line and impact on market

- interpretation of current and new FDA 510k filings

- understanding of cost drivers (direct and indirect)

- raw materials that impact products and interpret raw material indices

- new supplier or product entrants to market that could change category dynamics

- reimbursement dynamics

Contract Terms and Conditions

HealthTrust rigorously negotiates very thorough contract terms and conditions. While support is provided by legal, it is the expectation that the majority of contract terms are the responsibility of the negotiator. Minimal oversight and guidance is provided by the negotiators manager.

Key terms include but are not limited to firm pricing, termination rights, indemnification, market competitive pricing, failure to supply remedies, liabilities, confidentiality, supplier performance obligations, information security, and intellectual property rights.

Supplier and Customer Relationship Management

SUPPLIER:

Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise.

CUSTOMER:

Build stable working relationships with customers with interaction primarily being through contract communications and presentation to boards.

Communications

Communications are primarily focused on effective and efficient communications with internal stakeholders, suppliers, and member advisory boards.

Major communications include:

- facilitate conversations with internal functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines.

- communication of bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier and internal team.

- interfacing with key supply chain executives and end-users in a live environment presenting and/or gaining commitment (advisory boards and supply chain board).

Collaboration

Collaboration required with functional team throughout sourcing process:

- with legal staff on development and finalization of contract

- with financial analysts on assessing supplier proposals

- with board leads on meeting with advisory boards

- with contract analysts on product/price loading of awarded agreements

- with portfolio specialists and communications on contract launch/implementation

- with account management in their customer-facing duties related to the portfolio

Financial & Operational Goals

Meet/exceed financial & operational goals in the annual contracting plan.

Policies & Procedures

Maintain timely achievement of all assigned sourcing initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct.

Customer Service

· Resolve supplier and/or customer issues, as escalated by Portfolio Specialist.

· Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external.

· Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.

Guidance

Works under general supervision, receiving guidance from other negotiators, direct manager, and senior leaders.

Financial Knowledge

Must have strong analytical skills with the ability to create or interpret potentially complex financial models.

Knowledge, Skills & Abilities

· Demonstrated ability to:

- maintain grace under pressure while displaying a high level of professionalism

- align internal and external resources to achieve objectives

- pay attention to details

- work effectively as part of a team

- lead resources that may not be directly managed

- comprehend, and interpret complex instructions, proposals, and contract language

- listen and separate ancillary information from the primary content being communicated, ask appropriate questions to clarify and confirm understanding

· Excellent oral, written communication skills, and presentation skills.

· Solid knowledge of all MS Office Products, proficient in the use of Excel, Word and PowerPoint.

EDUCATION

Accredited College Bachelor's Degree required (Supply Chain, Healthcare, Business, Finance)

EXPERIENCE

3+ years of relevant work experience. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in Purchased Services.

Relevant work experience includes, but is not limited to:

- strategic sourcing

- contract negotiation

- contract management

- supply chain operations

Healthcare knowledge is preferred.

HealthTrust Supply Chain is a critical part of HCA Healthcare’s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Sr Mgr Contracts opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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