Consulting Automation Engineer

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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Consulting Automation Engineer opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Consulting Automation Engineer for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

HCA ITG Consulting Automation Engineers are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Engineers utilize technical expertise and leadership skills to identify automation opportunities across IT Service Management processes. Consulting Automation Engineers ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to design and document desired solutions, develop automations according to best practices and guidelines, and test automations to approved plans. Consulting Automation Engineers have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Engineers will be sought after to coach and mentor colleagues.

Consulting Automation Engineers also serve as automation and technology consultants to other ITG and Business Units. Consulting Automation Engineers use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, technical solutioning, development practices, deployment engineering, and support functions.

GENERAL RESPONSIBILITIES

• Lead efforts to identify automation opportunities across Service Management Operations
• Prepare business cases for automation projects based on client needs and available budgets
• Estimate the total cost of an automation project, including labor costs associated with implementation, maintenance, and support
• Develop detailed plans for new or existing automated systems, including requirements gathering, design, development, testing, implementation, and maintenance
• Consult with clients to assess current business processes and recommend improvements to increase efficiency and reduce costs
• Conduct feasibility studies to determine whether an automation project is likely to succeed and what challenges may be encountered during implementation
• Manage client relationships to ensure ongoing satisfaction with project results
• Develop project proposals based on client needs and desired outcomes
• Conduct regular progress reviews during implementation to ensure that the project stays on track and meets its objectives
• Recommend any necessary changes to the design of an automated system to improve its effectiveness

RELEVANT WORK EXPERIENCE

• 7+ years years

EDUCATION

• Bachelor’s Degree Preferred

OTHER/SPECIAL QUALIFICATIONS (Required licenses, certificates, specific skills, personal traits, e.g., RN, CPA, able to type 90 wpm, detail orientation.)

• Lean Six Sigma (LSS) Certification preferred
• Agile and Lean methodologies
• UiPath Certification preferred (UiRPA or UiARD)
• IT Infrastructure Library (ITIL) Certification preferred
• Demonstrated knowledge of use case analysis and workflow design
• IT Infrastructure Library (ITIL) Certification
• Demonstrated knowledge of use case analysis and workflow design
• Excellent communication and inter-personal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner, in a variety of media and formats
• Excellent ability to write for different platforms and audiences
• Great listener, interviewer, researcher
• Excellent conflict management and negotiation skills to consistently achieve “win-win” results
• Passion and concern with improving the organization
• Proven organizational skills
• High energy, ambitious self-starter with an aptitude for learning and customer focus
• Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction
• Working knowledge of vendor management principles and procedures.
• Excellent understanding and ability at explaining IT topics
• Healthcare inspired

PHYSICAL DEMANDS/WORKING CONDITIONS

• Typical work week hours can vary depending on workload and project deliverables.
• Prolonged sitting and office environment

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Consulting Automation Engineer opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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