Senior System Educator in Nashville, Tennessee, United States
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HCA Healthcare

Senior System Educator

Nashville, TN, United States
Full-time • No Weekends
Education Training and Professional Development   Job ID: 705559
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Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Senior System Educator opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.


HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Senior System Educator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

HCA Healthcare ITG

Job Summary:

Your skills will help transform healthcare through technology and solutions that dramatically improve patient care and business operations. Every project we pursue in HCA Information Technology and Services (IT&S), every process and technology we develop, and every decision we make ultimately influence the care of the patients we serve. Your skills are an important part of creating a refined strategy and framework to communicate about IT&S culture, planning, technologies, and services both internally to the organization and externally to the industry.

This position develops, delivers and maintains system training programs to support the implementation of HCA IT application systems focusing on MEDITECH 5.6. Training programs are aimed at those implementing or using specialized systems along with application users and system administrators. The primary delivery methods consist of live virtual training/asynchronous or Web Based Training/Electronic Performance Support Solutions combined with other technology based solutions using a blended learning approach. This position is responsible for the design and development of training required to support the build and use of HCA IT Systems. Training will be delivered to divisions, markets and facilities as necessary for system implementations or enhancements.

Fulfills the role of Subject Matter Expert relating to MEDITECH 5.6 LAB Module

General Responsibilities:

The candidate will be involved in:

  • This position is responsible for developing and delivering learning experiences focused on the implementation and use of applications and associated systems. It requires interaction with hospital staff, physicians, allied health professionals, Corporate IT&S and other business partners.
  • This position will collaborate in development of new and on-going modifications of all designated courses. The position will also be responsible for teaching courses and for keeping materials updated, which includes WBT and ePSS (Electronic Performance Support Solutions).
  • Responsibilities include but are not limited to working with Project Teams, Instructional Designers, Media Specialists, Subject Matter Experts and Business Owners in the development of course content, training materials, agendas, lessons plans, and presentation materials for assigned courses.
  • Responsible for course instruction including classroom, live virtual classroom, and web-based training.
  • As a senior system educator, this person will coordinate the change control process for assigned modules to ensure the training environment remains in sync with production for their assigned application area(s). The senior system educator must maintain understanding of production changes and properly communicate to affected stakeholders.
  • Serves as core member for assigned HCA IT&S application systems training projects.
  • Collaborates with other educators in the development of new learning experiences.
  • Adheres to Project Management plans under the mentorship of the Consulting educator, including understanding of resource estimates, development timelines, delivery timelines, scheduling and communication and coordination of internal project participants.

Knowledge of these areas would be preferred:

  • Adult Learning Principles
  • Needs Analysis
  • Course Development
  • Training Program Implementations

Education, Experience and Certifications:

  • College Graduate – Required
  • 3-5 years of experience in relevant work – Required
  • Technical Training – Medical Laboratory Technologist – Preferred

Other Qualifications:

  • Ideal candidate will have a strong healthcare background with experience in the MEDITECH 5.6 LAB Module
  • Experience managing individual projects preferred
  • Training experience required
  • Healthcare IT experience required
  • Medical Technologist or other clinical certification preferred
  • Intermediate Instructional Design Experience / WBT (Web Based Training) development a plus
  • Self-directed and motivated
  • Intermediate knowledge of the clinical operation processes in a healthcare environment
  • Intermediate knowledge of computer systems and common software packages
  • Strong analytical skills
  • Must have clear speaking voice and good hearing, as position requires the use of a headset/microphone to deliver virtual classes
  • Intermediate Web-based authoring tool experience a plus
  • Excellent ability to communicate effectively both verbally and in writing
  • Demonstrated ability to perform in a team setting and to interact effectively with Corporate Business process teams, Facility Administration, Division/Group Administration, and Facility personnel

HCA Healthcare’s Information Technology Group (ITG) delivers healthcare IT products and services to HCA Healthcare's portfolio of business and partners, including Parallon, HealthTrust and Sarah Cannon.

For decades, ITG has been a pioneer in the industry, leading the transformation of healthcare into a new era of quality and connectivity. ITG relies on the breadth of the organization and depth of technical expertise to advance and enhance today’s healthcare and to enable our physicians and clinicians to provide world-class, innovative care for patients.

ITG employees rally around the noble cause of transforming healthcare through technology and find inspiration in the meaningful work they do—creating a culture that follows our mission statement which begins by saying “above all else we are committed to the care and improvement of human life.”

If you want a career in technology and have a heart for healthcare, apply your expertise to a mission that matters.

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Senior System Educator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Full-time • No Weekends

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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