Medical Records Specialist in Charleston, South Carolina, United States
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Medical Records Specialist

Live Oak Mental Health and Wel
Charleston, SC, United States
Full-time • No Weekends
HIMS and Health Informatics   Job ID: 699299
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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Records Specialist opening with today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

Live Oak Mental Health and Wellness offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Medical Records Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Medical Records Specialist will routinely perform duties in support of the management of Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, the source clinical E.H.R. (e.g., MEDITECH, Epic, MedHost, Cerner, etc.), working applicable worklists within 3M 360 Encompass, resolving unbilled accounts, routine data entry of unbilled reason codes (URCs), retrieving medical records and loose documentation from ancillary departments and nursing units, prepping, scanning and indexing of the documents into HPF/MPF or E.H.R and performing quality checks of documents scanned, processing birth certificates as required by state law, assisting with ROI requests, answering phones, processing HIM incoming mail, and processing physician suspensions.

In this role you will:

  • Resolves accounts assigned to various HPF/MPF work queues (e.g. Cancelled Accounts, Unknown Documents, Facility HIM, Workflow Trigger and Coding Pend for Queues) and worklists in 3M 360 Encompass, which require research and analysis to determine the appropriate action to be taken.
  • Resolves unbilled accounts which is critical to revenue cycle management; may spend significant time researching and analyzing while utilizing MEDITECH, HPF/MPF, and 3M 360 Encompass; determining which issues belong to which department, working with the appropriate department, following up with the department or physician to clear the accounts, and ensuring the accounts move through the system.
  • May coordinate or be instrumental in the physician suspension process, evaluating if documentation or circumstances warrant a physician be put on suspension and creating the list of recommended suspensions for approval. This requires understanding the facility’s guidelines and requirements necessary to trigger suspension. May oversee other clerks in completing more routine duties related to printing and stuffing incomplete record status and suspension letters and in making physician calls.
  • Provides support to the birth certificate process, if L&D services are available, which requires interacting with parents, using diplomacy and sensitivity, to obtain accurate information required by the state for birth certificates and acknowledgment of paternity (AOP) forms. Some states require certification to perform the duties of a birth certificate clerk.

What qualifications you will need:

  • Highschool graduate or equivalent preferred
  • Hospital or physician office experience is preferred, but not required. Previous experience in the handling of patient health information, medical records document imaging, and/or medical records is strongly preferred
  • Completing a certification program from the state may be required for Birth Certificate processing; training will be provided
  • This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

"Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Medical Records Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Details

HIMS and Health Informatics
Live Oak Mental Health and Wel
Full-time • No Weekends

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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