Virtual Health Insurance Authorization Rep in San Antonio, Texas, United States
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Parallon

Virtual Health Insurance Authorization Rep

San Antonio, TX, United States
Full-time • Work From Home
Admitting Registration Clerical and Scheduling   Job ID: 636959
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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Insurance Notification Representative Virtual today with Parallon.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Insurance Notification Representative Virtual. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Seeking a Patient Access Central Unit Representative who will be responsible for timely and accurate processes associated with some or all of the following: 

Pre-registration

Insurance Verification

Pre-Certification

Insurance Notification 

We are an amazing team that works hard to support each other and are seeking phenomenal addition like you. We want you to apply today! 

What will you do in this role: 

  • Perform pre-registration and insurance verification within 3-5 days prior to date of service for both inpatient and outpatient services.
  • Follow scripted benefits verification pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information.
  • Perform electronic insurance eligibility confirmation when applicable and document results.
  • Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system (i.e OnBase).
  • Calculate patient cost share and be prepared to collect via phone or make payment arrangement.
  • Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment.
  • Receive and record payments from patient services scheduled.
  • Utilize appropriate communication system to facilitate communication with hospital gatekeeper.
  • Contact physician to resolve issue regarding prior authorization or referral forms.
  • Perform insurance verification and pre-certification follow up for prior day’s walk in admissions/registrations and account status changes by assigned facility. 

What qualifications you will need: 

  • High school diploma or GED preferred
  • 1 year of related experience required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Insurance Notification Representative Virtual opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position is incentive eligible.

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Details

Parallon
Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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