Product Analyst in Nashville, Tennessee, United States
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HCA Healthcare

Product Analyst

Nashville, TN, United States
Full-time • No Weekends
Information Technology   Job ID: 641525
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Description

Introduction

Do you want to join an organization that invests in you as a Product Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Product Analyst like you to be a part of our team.

Job Summary and Qualifications

The Product Analyst works with senior level team members to develop detailed knowledge of requirements gathering and documentation practices, as well as software development methodologies. Reviews, analyzes, and evaluates business systems and user needs of applications/products supported by the ITG Patient Accounting team. Leverages analysis to recommend system and business process modifications to support business strategies through purchased or in-house developed software. Writes detailed description of business goals, user needs, computer program functions, and steps required to configure, develop or modify computer programs. Communicates requirements to technical resources and assures that the designed solution will meet business and user needs. Works with business users to resolve conflicting requirements. This position will work with management to develop timelines and manage project risks, assist in the development of quality assurance test plans, and help develop end user documentation.

This position will support Parallon Business Solutions operations, to gather and document use cases and feature requirements. Must work with project team of developers/QA analysts on features, enhancements, and fixes as required. Will typically serve as 2rd tier escalation point (at times, 1st) for issues related to system functionality. This position requires strong analytic skills, critical thinking, and enthusiasm for learning and solving problems

GENERAL RESPONSIBILITIES

The Product Analyst works with senior level team members to develop detailed knowledge of requirements gathering and documentation practices, as well as software development methodologies. Reviews, analyzes, and evaluates business systems and user needs of applications/products supported by the ITG Patient Accounting team. Leverages analysis to recommend system and business process modifications to support business strategies through purchased or in-house developed software. Writes detailed description of business goals, user needs, computer program functions, and steps required to configure, develop or modify computer programs. Communicates requirements to technical resources and assures that the designed solution will meet business and user needs. Works with business users to resolve conflicting requirements. This position will work with management to develop timelines and manage project risks, assist in the development of quality assurance test plans, and help develop end user documentation.

This position will support Parallon Business Solutions operations, to gather and document use cases and feature requirements. Must work with project team of developers/QA analysts on features, enhancements, and fixes as required. Will typically serve as 2rd tier escalation point (at times, 1st) for issues related to system functionality. This position requires strong analytic skills, critical thinking, and enthusiasm for learning and solving problems.

What qualifications you will need:

EDUCATION

Bachelor’s Degree - Preferred

RELEVANT WORK EXPERIENCE

3 or more years

OTHER/SPECIAL QUALIFICATIONS

  • Ability to communicate verbally to all levels of staff and using a variety of media
  • Strong collaboration, facilitation, and negotiation skills
  • Organization and time management skills
  • Experience working with Excel, Word templates, Visio flow charts, and other Office tools in order to create and communicate system requirements.
  • Ability to build and maintain strong and diverse network of relationships with various stakeholder groups. Identifies impact to other solutions or projects, and works with other Product Analysts and stakeholders to identify options and recommendations

PHYSICAL DEMANDS/WORKING CONDITIONS

Prolonged sitting and extensive telephone usage

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Details

Information Technology
Full-time • No Weekends

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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