Virtual Collections Specialist in Salem, Virginia, United States
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Virtual Collections Specialist

LewisGale Medical Center
Salem, VA, United States
Full-time • Work From Home
Admitting Registration Clerical and Scheduling   Job ID: 406905
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Description

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

 

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:


• Student Loan Forgiveness Program

• Tuition Assistance Program
• 100% matching 401k based on years of service
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

 

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change! 

 

As a Collector, you will be responsible for performing account follow-up and resolution of insurance and patient receivables.

In this role you will:

  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner

  • Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.

  • Identify problem accounts and escalate as appropriate

  • Maintain compliance with pool completion requirements

  • Maintain required productivity and QA standards

  • Document in the patient account record to identify actions taken on the account

  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims


  • High school diploma or GED preferred.

  • Minimum of 1 year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.  

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
 

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM 

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Details

LewisGale Medical Center
Full-time • Work From Home

COVID-19 Vaccination

In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

About HCA Healthcare

What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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