Manager of Disaster Recovery EEOC in Nashville, Tennessee, United States
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HCA Healthcare

Manager of Disaster Recovery EEOC

Nashville, TN, United States
Full-time • Days 7-10 Hrs/Wkends Rotate
Information Technology   Job ID: 295875
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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Manager Disaster Recovery - EEOC today with HCA Healthcare.  We promptly review all applicants and highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today. 

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Manager Disaster Recovery - EEOC.   We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Manager of Disaster Recovery/EEOC (Enterprise Emergency Operations Center) is based in Nashville, TN and is responsible for the planning, execution, and testing of various IT disaster recovery scenarios. They will provide expertise in identifying the organization’s risk to internal and external threats. They will develop, implement, and maintain policies, procedures, and programs for ensuring the security and integrity of HCA Healthcare’s information systems and technology. The individual will provide expert level knowledge in risk management analysis and will help drive and maintain IT business continuity plans and IT disaster recovery plans. They will consult with various IT product and business owners to ensure that any system design is taking into account an appropriate disaster recovery solution.

The manager will ensure HCA Healthcare’s disaster recovery team is meeting our IT security standards and meeting the needs of our key stakeholders – including work preparing for and activities during Enterprise Emergency Operations. The manager will also ensure the team meets all standards and expectations required of any high performing organization within ITG at HCA.

Major Responsibilities

This position will have a direct reporting staff of Business Continuity/Disaster Recovery team members to support ITG (IT Group) Operations. This position is a working manager position – pitching in and leading from the front will be expected. 

  • Educate and assist business and application owners on the appropriate assessment of their applications

  • Provide leadership and expertise in recommend recovery strategies and options

  • Coordinate, plan, and execute disaster recovery exercises for cloud and on premise solutions

  • Educate, train, and mentor existing staff and other teams

  • Design solutions that address needs based on the criticality of the application

  • Establish and maintain solid business relationships

  • Design solutions that address identified threats and gaps

  • Educate and train technical and business teams on roles and responsibilities in disaster response and planning

  • Help define and document application dependencies

  • Drive process improvement to improve our overall disaster recovery posture

  • Decommissions applications as needed

  • Provides afterhours/on-call support as needed

  • Has the ability to resolve simple to very complex disaster recovery issues

  • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

  • Nests and coordinates DR operations with EEOC (Enterprise Emergency Operations) broader ops

  • Other duties as assigned

Education & Experience


Bachelor's degree Information Systems

Preferred


7+ years of experience in a Business Continuity/Disaster Recovery role

Preferred


Certified Business Continuity Professional (CBCP) or Certificate of the BCI (CBCI)

Preferred


Master Business Continuity Professional (MBCP) or Member of the BCI (MBCI) within the first year of hire

Preferred

NOTE:    Or equivalent combination of education and/or experience

Knowledge, Skills. Abilities & Behaviors

    • Expertise in disaster recovery and business continuity

    • Preferred

    • Strong technical knowledge of IT infrastructure and their interdependencies

    • Preferred

    • Demonstrated ability to facilitate diverse groups of people in a problem-solving environment

    • Preferred

    • Strong problem and issue resolution experience

    • Preferred

    • Ability to meet deadlines and set clear expectations

    • Preferred

    • Ability to work with diverse technical and non-technical teams

    • Preferred

    • Ability to implement recovery strategies between complex applications

    • Preferred

    • Ability to work independently and work effectively under a high pressure and demanding work environment

    • Preferred

    • Must be able to work well in a team-oriented environment

    • Preferred

    • Must be customer oriented

    • Preferred

    • Detailed oriented and analytical with good organization skills

    • Preferred

    ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Disaster Recovery / EEOC  opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Details

    Information Technology
    Full-time • Days 7-10 Hrs/Wkends Rotate

    COVID-19 Vaccination

    In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 4, 2021, and company policy, this role MAY require you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations, or to have applied for a medical or religious exemption (including booster for California). (For further clarification, please ask your recruiter.)

    About HCA Healthcare

    What matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.

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